Cpxp 2 - Study guides, Class notes & Summaries

CPXP Exam - Domain 2 Question and answers verified to passCPXP Exam - Domain 2 Data sources and Collection Methods - correct answer Surveys - like CAHPS Rounding Focus Groups Social Media Compliments and Complaints Patient and Family Adcisory Councils Discharge Phone Calls Employee Satisfaction / Engagement Surveys Data sources - CAHPS - correct answer Strength: Standard actionable questions Limitations: Timeliness, rater fatigue Data sources - Rounding - correct answer Str...

CPXP Exam - Domain 2 Already Graded A Data sources and Collection Methods Surveys - like CAHPS Rounding Focus Groups Social Media Compliments and Complaints Patient and Family Adcisory Councils Discharge Phone Calls Employee Satisfaction / Engagement Surveys Data sources - CAHPS Strength: Standard actionable questions Limitations: Timeliness, rater fatigue Data sources - Rounding Strength: Real time, engages leaders Limitations: Time intensive Data Sources - Focus Groups Strength: Deeper div...

CPXP Exam Study Guide (in progress) CPXP Exam Study Guide (in progress) 1 / 20 1. How did the report of quality measures to CMS begin?: Hospitals could voluntarily report quality measures starting in 2001- adapting to current state from there 2. What is HCAHPS: Hospital Consumer Assessment of Healthcare Providers and System 3. What are some metrics for outcome of care?: mortality, readmission, complications, hospital associated infections 4. Describe "Pay for performance": provide fin...

CPXP Exam Study Guide Question and answers correctly solved 2023/2024Patient Experience definition (Beryl Institute) - correct answer The sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. CIQ - correct answer Cultural IQ test: Measures cultural engagement with 10 questions on a scale of 1-10 What 3 elements do patients use in choosing healthcare? - correct answer 1- Cost 2- Quality 3- Service transformationa...

CPXP BOK Items Question and answers correctly solved CPXP BOK Items What are good ways (2) to ensue PX is a focus within clinical staff? - correct answer Build PX into their contracts, training in sessions official verse unofficial culture within an organization - correct answer what is conveys vs. what is expressed by employees goal of clinical partnerships - correct answer recognize structures and systems and how the culture impacts the PX. Identify strategies to establish and susta...

CPXP BOK Items Question and answers rated A+ 2023/2024What are good ways (2) to ensue PX is a focus within clinical staff? - correct answer Build PX into their contracts, training in sessions official verse unofficial culture within an organization - correct answer what is conveys vs. what is expressed by employees goal of clinical partnerships - correct answer recognize structures and systems and how the culture impacts the PX. Identify strategies to establish and sustain relationships an...

CPXP exam Question and answers correctly solved CPXP exam Patient Experience definition (Beryl Institute) - correct answer The sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. CIQ - correct answer Cultural IQ test: Measures cultural engagement with 10 questions on a scale of 1-10 What 3 elements do patients use in choosing healthcare? - correct answer 1- Cost 2- Quality 3- Service transformational lead...

CPXP Question and answers 100% correct CPXP 2 HVBP stands for - correct answer Hospital Value Based Purchasing HVBP defined - correct answer medicare system of reimbursing for quality care DRG stands for - correct answer Diagnosis Related Group DRG defined - correct answer a class of illnesses for which Medicare pays a fixed amount instead of what is actually paid out to treat patient Level of diversity in healthcare workers vs. patients - correct answer level of diversity is u...