Consumer loyalty - Study guides, Class notes & Summaries

1. Principles are a. laws and regulations that guide behavior in the world of business. b. mores, values, and customs that guide behavior in general. c. specific and pervasive boundaries for behavior that are universal and absolute. d. the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders. e. the mores, values, and customs that parents teach their children. ANSWER: POINTS: DIFFICULTY: REFERENCES: LEARNING OBJECTIVES: NATIO...

Spalding, an American sporting goods store, manufactures sports equipment and balls for a variety of sports such as baseball, football, basketball, golf, and so forth. All of the products of Spalding can be referred to as the - Answer-Product Mix A competitive angle does which of the following? It sparks a personal connection with the consumer. It solves a problem for the consumer. It satisfies a consumer's want or need with the consumer. It is unique. It has an element of differentness ...

WGU C201 Business Acumen Exam With 100% Correct Answers 2023. Which part of the organizing process aids in effective and efficient progress toward planned goals and often results in changes within the organization? - Correct answerEvaluating results What is the result of a company increasing the delegation of authority and the span of control? - Correct answer-Increased number of direct reports per manager Which two key elements does an effective organization include? - Correct answerHuman ...

Fiduciary Representation - Answer- - Trust and confidence - Best interests - Loyalty 5 Ds of Role Clarity - Answer- 1. Discuss 2. Determine 3. Document 4. Disclose 5. Do Must disclose in writing - Answer- - the nature of services provided - whether professional has entered into representation relationship with other party - any conflicts of interest - any other facts that may influence consumers decision to proceed with relationship made to clarify and provide proof of undertan...

Chapter 5 Consumer Markets and Buyer Behavior 1) Individuals and households that buy or acquire goods and services for personal consumption make up the . A) consumer market B) market offering C) market mix D) subculture E) social class Answer: A Skill: Concept Objective: LO 5.1: Define the consumer market and construct a simple model of consumer buyer behavior. Difficulty: Easy 2) Marketing stimuli include which of the following? A) economic stimuli B) price stimuli C) technologi...

MGT 103 BATES MIDTERM questions and answers 100% correct marketing started production based; engineers the activity, set of institutions, and processes for creating, communicating, deliver- ing, and exchanging offerings that have value for customers, clients, partners, and society at large Eras of marketing 1. production 2. sales era 3. marketing concept era 4. customer relationship era need precedes a want; underlying necessity -basic physical and psychological needs ...

Test Bank for Marketing, 20th Edition, William M. Pride, O. C. Ferrell   True / False 1. Marketing consists primarily of selling and advertising. a. True b. False ANSWER: False 2. The broadest and simplest definition of marketing states that it is the development and efficient distribution of products for consumer segments. a. True b. False ANSWER: False 3. Customers are the focal point of all marketing activities. a. True b. False ANSWER: Tru...

MKT 320F Unit 3 Latest Update Graded A+ What is the purpose of a "marketing plan"? A marketing plan outlines the strategies and actions a company will take to achieve its marketing objectives, including target markets, tactics, and budget. How does "consumer decision-making process" impact marketing strategies? The consumer decision-making process impacts marketing strategies by providing insights into how customers make purchasing decisions, allowing marketers to tailor their...

Shift in marketing mix - Answer- Reach, effectiveness, and efficiency goal of marketing - Answer- to create a product/service that sells GOST hierarchy - Answer- Goals, Objectives(specific metrics), Strategies, tactics aka hierarchy towards achieving goals 5 C's - Answer- Customer, competitors, collaborators, company, context Customer marketing model - Answer- Awareness Interest/Engagement Acquisition Customer Segmentation Customer Retention Support/Advocacy RFM - Answer- re...

CEC Certification Exam Questions and Answers With Complete Solution Rated 100%. Your manager has asked you to prepare an analysis for a borrowing request at Your Bank. Which of the following tasks are you most likely to complete first? a. Prepare a term sheet b. Create a projection c. Analyze the company's available collateral d. Evaluate the company's business strategy Answer- D You are calling for the first time on the owner of a successful local business that currently banks with ano...