Cloud consultant - Study guides, Class notes & Summaries

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the projec...

Salesforce Sales Cloud Consultant Exam Questions With 100% Correct Answers What are the three areas of Sales Metrics, KPI's and Business Challenges - answer1. Lead Management 2. Opportunity Management 3. Forecast, Revenue and Performance For Sales Metrics, what are the aspects of Lead Management - answer1. Number of Leads Converted 2. Lead Qualification score 3. Leads by source For Sales Metrics, what are the aspects of Opportunity Management - answer1. Sales Pipeline 2. Number of sa...

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the project...

Non-Profit Cloud Consultant Exam - Knowledge Check Exam 2024;(Correctly solved)

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the project...

Salesforce Nonprofit Cloud Consultant Certification Prep Questions With Complete Solutions

Questions from Sales Cloud cert prep workshop-Jeopardy correct answersQuestions from Sales Cloud cert prep workshop-Jeopardy It is best practice to limit the workflows on Leads because Leads will not be converted if there is an applicable workflow action on it. True or False correct answersTrue A prospective customer completed a Web-to-lead form on your corporate Web site. Upon follow up with a sales representative, the customer indicated he intends to buy your product. In the Salesf...

Service Cloud Consultant - Practice Exam Questions With Verified Answers Support department is overwhelmed with emails from customers facing different kinds of undocumented issues that require troubleshooting. What is a solution that would help resolve complex issues quickly? - answerHire technical support agents to provide phone support to customers KCS is a methodology that focuses on utilizing knowledge to increase with self-service and improve operational efficiency. What does KCS str...

Salesforce Sales Cloud Consultant test with verified solutions

B. Financial Forecasting correct answersWhich one of the following is not a business challenge faced by a contact center? A. Employee Turnover B. Financial Forecasting C. Forecasting and Planning D. Business Continuity Planning E. Cost Management B. First call resolution C. Call quality correct answersBetter Call Us would like to analyze the factors which could help the call center improve customer satisfaction? choose 2 A. Cost per call B. First call resolution C. call quality ...