According to itil 4 - Study guides, Class notes & Summaries

ITIL® 4 FOUNDATION (PRACTICE EXAM #5) REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ What is the definition of service management? - -A set of specialized organizational capabilities for enabling value to customers Identify the missing word(s) in the following sentence. A user is a person who uses [?]. - -Services What is the definition of a change? - -The addition, modification, or removal of anything that could have a direct or indirect effect on services What is defined as ...

ITIL 4 Foundations Exam questions & answers graded A+PESTLE (list) Political Economic Social Technological Legal Environmental 4 dimensions of service management organizations & people information & technology partners & suppliers value streams & processes components of the service value system inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value servi...

Question 1 This cloud model is composed of five essential characteristics, three service models, and four deployment models. Please match the characteristics below with their descriptions Characteristic Description 1. Broad a. The provider’s computing resources are combined to Network serve multiple consumers using a multi-tenant model, Access with different physical and virtual resources dynamically assigned and reassigned according to consumer demand 2. Metered Access b. Consumer ...

WGU C 838 Exam Question Bank Question 1 This cloud model is composed of five essential characteristics, three service models, and four deployment models. Please match the characteristics below with their descriptions Characteristic Description 1. Broad Network a. The provider’s computing resources are combined to serve Access multiple consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer de...

WGU C 838 Exam Question Bank Question 1 This cloud model is composed of five essential characteristics, three service models, and four deployment models. Please match the characteristics below with their descriptions Characteristic Description 1. Broad Network a. The provider’s computing resources are combined to serve Access multiple consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer de...

WGU C846 Business of IT – Applications Questions and Answers 100% Pass Recall Definitions (Two questions on Exam) -- Service A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility A functionality offered by a product or service to meet a particular need. Warranty An assurance that a product or service meets agreed-upon requirements. Customer The person who defines service requirements and takes responsi...

WGU C846 : Practice Tests, Top Exam Questions and answers, rated A+, verified. What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, mo...

WGU C846: Practice Tests, Top Exam Questions and answers, graded A+ What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, an...

ITIL 4 Foundations Exam Solution Guide (2022 updated) PESTLE (list) - Political Economic Social Technological Legal Environmental 4 dimensions of service management - organizations & people information & technology partners & suppliers value streams & processes components of the service value system - inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value service val...

ITIL 4 Foundation 100% verified 2022ITIL Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym ITIL ITIL Service Value System ITIL SVS ITIL SVS Describes how the components and activities of an organization interact to create value through IT-enabled services - ITIL Service Value Chain - ITIL Practices...