Wgu c846 itil 4 - Study guides, Class notes & Summaries

WGU C846 ITIL REVIEW PRACTICE QUESTIONS 2024.ITIL - correct answer Information Technology Infrastructure Library 5 Phases of ITIL Life cycle - correct answer Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective - correct answer To tran...

ITIL 4 C846 WGU - Most important practices (19 questions) With Complete Answers 2024.Most important practices - correct answer Continual Improvement - General Mgmt Practice Change Enablement - Service Mgmt Practice Incident Management - Service Mgmt Practice Problem Management - Service Mgmt Practice Service Desk - Service Mgmt Practice Service Level Management - Service Mgmt Practice Service Request Management - Service Mgmt Practice Practice - correct answer A set of organizational re...

ITIL 4 C846 WGU - Most important practices (19 questions)Most important practices - correct answer Continual Improvement - General Mgmt Practice Change Enablement - Service Mgmt Practice Incident Management - Service Mgmt Practice Problem Management - Service Mgmt Practice Service Desk - Service Mgmt Practice Service Level Management - Service Mgmt Practice Service Request Management - Service Mgmt Practice Practice - correct answer A set of organizational resources designed for perform...

ITIL 4 C846 WGU - Other examinable practices (Worth 5 questions)Information Security Management Practice - correct answer To protect the information needed by the organization to conduct its business Ensures appropriate levels of: - Confidentiality - Integrity - Availability - Authentication - Non-Repudiation Relationship Management practice - correct answer Establishes and nurtures linkes between organizations & stakeholders @ strategic & tactical levels. Makes sure we find the be...

ITIL 4 C846 WGU - The Service Value Chain (worth 2 Questions) The Service Value Chain - correct answer An operating model for service providers that covers all the key activities required to effectively manage products and services. Value Stream - correct answer A series of steps an organization undertakes to create and deliver products and services to consumers. These steps can be mapped to the SVC in any combnation E.g.: Handling of incidents or developing new applications PIEDOD ...

WGU C846 Business of IT - ApplicationsITIL SVS - Service Value Chain - correct answer Flexible model for the creation, delivery, and continual improvement of services Service provision - correct answer Providing services Describe the nature, use, and interaction of the *guiding principles* - correct answer They can be used to guide organizations in their work as they adopt a service management approach and adapt ITIL guidance to their own specific needs and circumstances. The guiding princ...

WGU C846 ITILITIL - correct answer Information Technology Infrastructure Library 5 Phases of ITIL Life cycle - correct answer Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective - correct answer To transform Service Management into a ...

WGU - C846 Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Value - correct answer The perceived benefits, usefulness, and importance of something. High Level Ro...

ITIL 4 C846 WGU - Other examinable practices (Worth 5 questions) Clearly Answered 2024. Information Security Management Practice - correct answer To protect the information needed by the organization to conduct its business Ensures appropriate levels of: - Confidentiality - Integrity - Availability - Authentication - Non-Repudiation Relationship Management practice - correct answer Establishes and nurtures linkes between organizations & stakeholders @ strategic & tactical levels. ...

WGU C846 ITIL Exam With 100% Correct Answers 2023 ITIL Information Technology Infrastructure Library 5 Phases of ITIL Life cycle Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective To transform Service Management into a strategic asse...