Servicenow grc - Study guides, Class notes & Summaries

IT Asset Management - ITAM - Management of IT Assets Hardware Asset Management - Management of IT Hardware Assets, as opposed to IT Software Assets IT Service Management - ITSM - Management of Configuration Items IT Asset - Hardware, software, and data that needs to be financially tracked Configuration Item - CI - may or may not be an asset; managed from an operational perspective CMDB - Primarily a data repository, used to store information describing configuration items Asset...

ServiceNow VR Course Exam 175 Questions with Verified Answers What is Security Operations? - CORRECT ANSWER Collection of activities that help maintain the security posture. This consists of the monitoring, maintenance and management of processes, products and people that help to provide security posture for an organization. This includes applications, databases, data centers, websites etc. What are the 3 types of security? - CORRECT ANSWER 1. Preventative - measures to prevent an o...

APM Is part of the _____ suite ITBM APM allows you to gain a comprehensive understanding of the ___ ___ in your organization, so you can identify ___and decrease ___ ___ business apps, redundancies, budgetary costs APM also provides different viewpoints on how to look at your business applications by looking at the ___, ___, ___ Alignment to the business, the technologies consumed, and the information that is used. By consolidating business applications within the same bu...

ServiceNow VRM Course Final Exam 2023 Solved Correctly What is VRM (Vendor Risk Management)? VRM Process of ensuring the use of services and suppliers doesn't create unacceptable levels of risk or negative impact for the business How does VRM link to the GRC module? It is the fourth application in the GRC suite. It can also be used as a standalone application What are the 6 capabilities of VRM? 1. Vendor Portfolio 2. Vendor Tiering 3. Assessment Management 4. Vendor Portal 5. Issue ...

APM 2023-2024 Exam Questions with All Correct Answers What is APM? - ANSWER - framework for managing enterprise business applications and software-based services - provides management with an inventory of the company's software applications and metrics to illustrate the business benefits of each application How does an APM system work? - ANSWER uses indicators and a scoring profile for generating reports about the value of each application and the health of the IT infrastructu...

ServiceNow VR Course Exam 175 Questions with Verified Answers What is Security Operations? - CORRECT ANSWER Collection of activities that help maintain the security posture. This consists of the monitoring, maintenance and management of processes, products and people that help to provide security posture for an organization. This includes applications, databases, data centers, websites etc. What are the 3 types of security? - CORRECT ANSWER 1. Preventative - measures to prevent an o...

Profile/Entity - Records that aggregate GRC information related to a specific item Authority Document - The regulations, certifications, frameworks, standards, and best practices that an organization chooses or are required to for compliance with regulations Citations - Records with the specific requirements cited by an Authority Document Policy - Defines an internal practice that a business process follows to ensure compliance and reduce Risk exposure Control Objective - Defines specifi...

ServiceNow VRM Course Final Exam 2023 Solved Correctly What is VRM (Vendor Risk Management)? VRM Process of ensuring the use of services and suppliers doesn't create unacceptable levels of risk or negative impact for the business How does VRM link to the GRC module? It is the fourth application in the GRC suite. It can also be used as a standalone application What are the 6 capabilities of VRM? 1. Vendor Portfolio 2. Vendor Tiering 3. Assessment Management 4. Vendor Portal 5. Issue ...