Publix management bakery - Study guides, Class notes & Summaries

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Guide to customer service management Exam Questions and Answers (GRADED A)
  • Guide to customer service management Exam Questions and Answers (GRADED A)

  • Exam (elaborations) • 13 pages • 2024
  • The customer service management team is to ensure the department provides a high level of? - ANSWER-Customer service Customer service management teams focus needs to be on? - ANSWER-The front end The customer service management team must complete administrative task but you're expected to manage your time so these tasks are completed during non peak hours. You're most effective when you can be on the front end during peak hours. Ensuring a high level of service means having: - ANSWE...
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Deli Publix Assistant Management Study  Guide Exam with Correct Answers 100%  2024/2025
  • Deli Publix Assistant Management Study Guide Exam with Correct Answers 100% 2024/2025

  • Exam (elaborations) • 5 pages • 2024
  • Deli Publix Assistant Management Study Guide Exam with Correct Answers 100% 2024/2025 What is the proper temperature to bake glaze donuts? - CORRECT ANSWER-375 What does WIP mean? - CORRECT ANSWER-Work in progress. What does SIP mean? - CORRECT ANSWER-Service is progress. What does ICPG mean? - CORRECT ANSWER-Internal consumer product goods. What does ECPG mean? - CORRECT ANSWER-External customer product goods. What "Clear orders" means of the service counter screen? - CORRECT ANSWER...
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MAR 3023 Final Exam | Q & A (Complete Solutions)
  • MAR 3023 Final Exam | Q & A (Complete Solutions)

  • Exam (elaborations) • 20 pages • 2024
  • MAR 3023 Final Exam | Q & A (Complete Solutions) Historically, the "channel captain" has been the manufacturer. In recent years, the power has been shifting to Retailers Which of the following is TRUE regarding channels of distribution? Transaction efficiency is an advantage gained through the use of intermediaries. When a channel member bypasses another member and sells or buys product directly, this is termed Disintermediation Cross-docking and inventory management are examples of what con...
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