Publix customer service Study guides, Class notes & Summaries

Publix Customer Service Quiz

2024/2025 Publix Customer Service Questions and Answers 100% Solved 10 Foot, 10 Second Rule Speak to and smile at everyone with 10 feet, and greet customers with the first 10 seconds of arriving. Break Package Publix policy is to break packages into smaller sizes upon customer request: if the item was packaged at the store OR if the item has a GTIN, and nutritional label. C. A. L. M. Approach Stay Cool, Apologize for the problem, Listen with empathy, and Make it right. Used to handl...

PUBLIX PRODUCE MANAGEMENT TEST PRACTICE QUESTIONS AND ANSWERS 2024. Customer Value - ANS Always look to add value to the role you play,carefully order, and handle products to prevent out of stock and ensure product quality. Intolerance of waste - ANS job efficiency, controlling supply usage, preventing damages, awareness and report losses or theft, recycling Dedicated to the dignity, value, and employment security of our associates - ANS enhancing your role, adding my value and achieving t...

PUBLIX CUSTOMER SERVICE Question and answers correctly solved PUBLIX CUSTOMER SERVICE 4 types of money services: - correct answer Money Transfers Money Orders Check Cashing All Gift Cards When to fill out an eMST form: - correct answer For every single or combined transaction of $3000 including fee When to fill out an 8300 form: - correct answer For every grocery transaction of $10,000 or more paid with *CASH, TRAVELER'S CHECKS* or *CASHIER'S CHECKS* When to fill out an On...

Publix Customer Service Quiz | Latest Version | Graded A+ What are the steps to providing exceptional customer service? 1. Start by warmly greeting the customer, ideally using their name. 2. Engage in meaningful conversation. 3. Ensure their needs are fully met. 4. Express your gratitude and invite them to return. What is our IPB target for 2022? 3.12 What are the four main types of money services? 1. Processing checks 2. Issuing gift cards 3. Handling money orders 4. Conduc...

PUBLIX CUSTOMER SERVICE4 types of money services: - correct answer Money Transfers Money Orders Check Cashing All Gift Cards When to fill out an eMST form: - correct answer For every single or combined transaction of $3000 including fee When to fill out an 8300 form: - correct answer For every grocery transaction of $10,000 or more paid with *CASH, TRAVELER'S CHECKS* or *CASHIER'S CHECKS* When to fill out an On behalf of Publix form: - correct answer if your store purchases...

Publix Deli ROI Studyguide / Publix Deli ROI Study Guide|60 Questions and Answers|Already Solved|Graded A+ Publix Deli ROI Study Guide|60 Questions and Answers|Already Solved|Graded A What gives Publix Smoked Turkey its yellow color? - CORRECT ANSWER-Natural Hickory wood and the slow roasting of fresh meat. What is the serving size of egg salad for a sub sandwich? - CORRECT ANSWER-3oz on a half and 6oz on a full sub. What would you do before you begin cleaning the Deli Traditional Case? - CO...

Publix Customer Service Questions and Answers | Latest Version | 2024/2025 | Graded A+ What is the rule involving 10 feet and 10 seconds? You should acknowledge and smile at everyone within 10 feet, and greet customers within 10 seconds of their arrival. Why is it important to limit conversations with colleagues? Minimize conversations with coworkers to maintain professionalism and ensure customers feel included. Prioritizing customer interaction is crucial for exceptional service....

Publix mission statement - Answer-To be the premier food retailer in the world. Passionately focused on customer service Intolerant of waste Dedicated to the dignity, value and emoloyement securitt of associates Devoted to the highest standards of stewardship for our stockholders Imvolves as resposible citizens in the community Q-san - Answer-200pm, range from 150-400 Proof box temps - Answer-110degrees, 80-85% humidity What is DDT? - Answer-Desired dough tempature 78-82 degrees ...

Publix Management Exam (New 2024/ 2025 Update) Questions and Verified Answers| 100% Correct| A Grade QUESTION what form from the gov. must be filled out with no errors Answer: I-9 QUESTION what is the threshold for filling out currency transaction forms. Answer: money services totaling greater than 10k QUESTION where do you review the AR orders Answer: supply chain workbench QUESTION what 2 chemicals cannot be mixed in the deli A...