Nrf 2 exam - Study guides, Class notes & Summaries

NRF Exam 2 Questions with Correct Answers Who is the most important person in a retail transaction? - Answer-Customer The overall impression someone gets of a busniess or product. - Answer-Company or Product Brand Uinque way employes interact with each other and customers - Answer-Company Culture Things that can happen as a result of poor cusomer service - Answer-- Loss of profit - Customers won't return - Tell others about thier bad experience Steps in the Cumstomer Loyalty Lif...

NRF RETAIL INDUSTRY FUNDAMENTALS EXAM QUESTIONS AND ANSWERS LATEST | 100% VERIFIED. Which of the following is most likely to be a role in a retail career? A. Buyer B. Mechanic C. Babysitter D. Therapist A. Buyer From the list below, select the business in the retail industry. A. Doctor's office B. Department store C. Car Repair Shop D. City Park B. Department Store A Person or a company that sells goods and/or services to a customer is called a A. seller B. customer C. consumer ...

NRF Customer Service Study Guide Part 2 UPDATED Exam Questions and CORRECT Answers Keeping records about customer preferences: • Can help you provide more personalized service to returning customers • Will make customers suspicious of your ability to remember details • Requires an expensive computer system - CORRECT ANSWER- • Can help you provide more personalized service to returning customers Referring a customer to a competitor will likely result in:

NRF Customer Sales & Service Exam Review with Correct Answers Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️ -All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer ️️ -Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example...

NRF Exam 2 Questions and Answers Graded A Who is the most important person in a retail transaction? Customer The overall impression someone gets of a busniess or product. Company or Product Brand Uinque way employes interact with each other and customers Company Culture Things that can happen as a result of poor cusomer service - Loss of profit - Customers won't return - Tell others about thier bad experience

ISO - Incident Safety Officer Exam Questions With 100% Correct Answers Before being assigned as an ISO, you must: Meet the requirements of NFPA 1521 If the ISO believes there is a safety risk, s/he has the authority to: Stop, alter, or suspend responder activities at an incident The ISO should: Be among the most experienced and accredited personnel on the tactics being implemented An organizations ISO has the authority to: Modify any rescue or firefighting activities at the s...

ISO - Incident Safety Officer Exam Questions With 100% Correct Answers Before being assigned as an ISO, you must: - answerMeet the requirements of NFPA 1521 If the ISO believes there is a safety risk, s/he has the authority to: - answerStop, alter, or suspend responder activities at an incident The ISO should: - answerBe among the most experienced and accredited personnel on the tactics being implemented An organizations ISO has the authority to: - answerModify any rescue or firefighting ...

NRF Customer service exam study guide with Answers 1. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants 2. Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer pur- chased was well received • You finally located an item the customer asked for a wh...

NRF Exam 2 Questions with 100% Correct Answers Verified & Updated Who is the most important person in a retail transaction? - Answer ️️ -Customer The overall impression someone gets of a busniess or product. - Answer ️️ - Company or Product Brand Uinque way employes interact with each other and customers - Answer ️️ - Company Culture Things that can happen as a result of poor cusomer service - Answer ️️ -- Loss of profit - Customers won't return - Tell others about thie...