Mktg 3340 final exam 2024 - Study guides, Class notes & Summaries
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MKTG 3340 - SMU FINAL EXAM 2024
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MKTG 3340 - SMU FINAL EXAM 2024...
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MKTG 3340 Final Exam 2024 with 100% correct answers
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Role of Marketing - correct answer Generate profitable revenue 
 
When a marketer can describe something it is called a - correct answer product concept 
 
After buying an item we experience what? - correct answer cognitive dissonance 
 
Ways to engage consumers, directly or indirectly - correct answer -Directly: physically, email newsletters, one to one basis, calling, sending direct ads/texting, create relationship, personalizing advertising toward you 
-Indirectly: social media, PR, c...
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MKTG 3340 Final Exam Prediction Test 2024.
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MKTG 3340 Final Exam Prediction Test 2024. 
Role of MKTG 
generate profitable revenue 
 
 
When a marketer can describe something/write it down it is called a 
Product Concept 
 
 
 
Brainpower 
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After buying an item we experience what? 
Cognitive dissonance/buyer's remorse 
 
 
cognitive dissonance 
buyer discomfort caused by post purchase conflict 
 
 
Ways to engage consumers, directly 
physically, email newsletters, one to one basis 
 
 
ways to engage consumers indirectly 
social...
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MKTG-3340 Final Exam Questions 2024.
- Exam (elaborations) • 26 pages • 2024
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MKTG-3340 Final Exam Questions 2024. 
 
customer lifetime value - correct answer total revenues gained by a company over the lifetime of a consumer 
 
loyalty, sales, and profits - correct answer doesn’t hold up in the short-term, happens in the long-term 
 
what is the importance of satisfaction - correct answer unhappy customers will share their dissatisfied experience with other consumers 
 
over __% of unhappy customers will not do business with the company again - correct answer 90 
 
__ ...
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MKTG 3340 Final Exam Prediction Questions 2024.
- Exam (elaborations) • 28 pages • 2024
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MKTG 3340 Final Exam Prediction Questions 2024. 
When a feature satisfies a need or want, then there is a _____. 
 
reduction of hassle 
hike in price 
level of high quality 
benefit 
tangible value - correct answer benefit 
 
A product-dominant approach to marketing is based on the belief that: 
 
sales personnel and marketing can drive consumerism. 
the best way to capture market share is to create and manufacture better products at lower prices. 
enjoyment of a product and its disposal are im...
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MKTG 3340 Final Study Guide Exam 2024.
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MKTG 3340 Final Study Guide Exam 2024. 
marketing 
the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large 
 
 
primary goals of marketing 
1.) discover the needs and wants of customers 
2.) satisfy them 
 
 
 
Brainpower 
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What is needed for marketing to oc...
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MKTG 3340 Final Exam 2024 with 100% correct answers
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what is the role of marketing - correct answer generate profitable revenue 
 
what are the five steps in the marketing process model - correct answer 1. Understand the marketplace and customer needs and wants 
2. Design a customer value driven marketing strategy 
3. Construct an integrated marketing program 
4. Engage customers, build profitable relationships, and create customer value 
5. Capture value from customers and make money 
 
What is marketing management - correct answer art and ...
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MKTG 3340 Final - SMU Review Exam Questions 2024.
- Exam (elaborations) • 19 pages • 2024
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MKTG 3340 Final - SMU Review Exam Questions 2024. 
What are Some Errors in Communication? - correct answer sources may not adequately transform the abstract idea into an effective set of symbols 
 
a properly encoded message may be first sent through the wrong channel and never make it to the intended receiver 
 
the receiver may not properly transform the set of symbols into the correct abstract idea 
 
feedback may be so delayed or distorted that it is of no use it the sender 
 
Encoding - co...
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MKTG 3340 final exam 2024 with 100% correct answers
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possession utility - correct answer getting a product or service to consumers so they can own or use it 
 
depth of product line - correct answer -stores that carry a considerable assortment of a related line of items are limited-line stores 
-ex: Sports Authority carries a considerable amount of sports equipment from weight-lifting accessories to running shoes 
 
limited service - correct answer -provide some services such as credit and merchandise return, but not others, such as clothin...
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MKTG 3340 EXAM 2 Final Exam 2024.
- Exam (elaborations) • 11 pages • 2024
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MKTG 3340 EXAM 2 Final Exam 2024. 
 
ch9 market segmentation, targeting, and positioning - correct answer ... 
 
Market Segmentation Links Market Needs to an Organization's Marketing Program - correct answer identify market needs 
link needs to actions 
execute marketing program 
 
identify market needs - correct answer product features, expense, quality, savings in time and convenience 
 
link needs to actions - correct answer process of segmenting and targeting markets 
 
execute marketing pr...
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