Ihop service excellence - Study guides, Class notes & Summaries

IHOP Service Excellence Exam Questions And Answers (Verified And Updated) 1. What is the role of the greeter? - answerGreets and coordinates seating of the guests 2. What is the role of the Scout? - answerguide the customers, seats the guest, and communicate the seats of the guest 3. What is the role of the Server? - answerthe Server acts as a Food Runner, Manicures tables and serves as Service Neighbor to the other Server(s) in their Zone. 4. What is the role of the Expeditor? - answerEn...

IHOP Service Excellence Exam Questions And Answers (Verified And Updated) 1. What is the role of the greeter? - answerGreets and coordinates seating of the guests 2. What is the role of the Scout? - answerguide the customers, seats the guest, and communicate the seats of the guest 3. What is the role of the Server? - answerthe Server acts as a Food Runner, Manicures tables and serves as Service Neighbor to the other Server(s) in their Zone. 4. What is the role of the Expeditor? - answerEn...

1. What is the role of the greeter?  :-- Greets and coordinates seating of the guests 2. What is the role of the Scout?  :-- guide the customers, seats the guest, and communicate the seats of the guest 3. What is the role of the Server?  :-- the Server acts as a Food Runner, Manicures tables and serves as Service Neighbor to the other Server(s) in their Zone. 4. What is the role of the Expeditor?  :-- Ensures guest orders are prepared and plated correctly, garnishes and prepa...

what is the platinum rule of guest service  :-- treat guests as they want to be treated surveys reveal that guests have three basic expectations about the way want to be treated in our restaurant.  :-- be there for me, listen to me, treat me nicely in general there are three type of guest  :-- fast friendly exact when giving their order a guest tells you id like a cheese burger well done tomato on the side bun toasted with no butter and fries extra crispy this guest is  :-...