Cob 204 final exam - Study guides, Class notes & Summaries
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COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
- Exam (elaborations) • 6 pages • 2023
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COB 204 Final EXAM QUESTIONS AND 
CORRECT DETAILED ANSWERS|AGRADE 
Which of the following best describes CRM? - ANSWER- a way of thinking and acting 
Which of the following is an important enabler of CRM? - ANSWER- recognizing that 
there are many customer touch points 
Which of the following is NOT a customer touch point? - ANSWER- none of the above - 
all are touch points 
Which of the following is a customer touch point? - ANSWER- telephone contact 
e-mail 
Web sites 
customer visits to ...
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COB 204 Final Exam JMU, Exam Review Questions and answers, rated A+/ Examinable predictor paper, APPROVED/
- Exam (elaborations) • 10 pages • 2024
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COB 204 Final Exam JMU, Exam Review 
Questions and answers, rated A+ 
A(n) _________ collects, processes, stores, analyzes, and disseminates information for a specific 
purpose. 
a. information network 
b. information technology 
c. information system 
d. business process 
e. database - -c. information system 
Which of these reflects the poorest definition of "information"? 
a. information is data processed by summing, ordering, averaging, grouping, comparing, etc. 
b. information is dat...
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COB 204 Final Exam Lough (with Complete Solutions) 2024.
- Exam (elaborations) • 14 pages • 2024
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CIO correct answers Chief Information Officer, the highest position in the IT world, is in charge of the IS function 
 
Managing Information Systems correct answers difficult/complex task; contributing factors to this are IS have strategic value to organization, IS are expensive, evolution of IS function 
 
End User Computing correct answers computers are located in all departments and almost all employees use computers in their work 
 
Enterprise Resource Planning Systems (ERP) correct answers ...
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COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
- Exam (elaborations) • 6 pages • 2023
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- $13.99
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COB 204 Final EXAM QUESTIONS AND 
CORRECT DETAILED ANSWERS|AGRADE 
Which of the following best describes CRM? - ANSWER- a way of thinking and acting 
Which of the following is an important enabler of CRM? - ANSWER- recognizing that 
there are many customer touch points 
Which of the following is NOT a customer touch point? - ANSWER- none of the above - 
all are touch points 
Which of the following is a customer touch point? - ANSWER- telephone contact 
e-mail 
Web sites 
customer visits to ...
-
COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
- Exam (elaborations) • 6 pages • 2023
-
Available in package deal
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- $9.39
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COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE 
 
Which of the following best describes CRM? - ANSWER- a way of thinking and acting 
 
Which of the following is an important enabler of CRM? - ANSWER- recognizing that there are many customer touch points 
 
Which of the following is NOT a customer touch point? - ANSWER- none of the above - all are touch points 
 
Which of the following is a customer touch point? - ANSWER- telephone contact 
 e-mail 
 Web sites 
 customer visi...
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COB 204 Final Exam JMU (All Correct 100%)
- Exam (elaborations) • 7 pages • 2024
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A(n) _________ collects, processes, stores, analyzes, and disseminates information for a specific purpose. 
 
a. information network 
b. information technology 
c. information system 
d. business process 
e. database correct answers c. information system 
 
Which of these reflects the poorest definition of "information"? 
 
a. information is data processed by summing, ordering, averaging, grouping, comparing, etc. 
b. information is data presented in an organized, meaningful context. 
c. i...
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COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
- Exam (elaborations) • 6 pages • 2024
-
- $13.99
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COB 204 Final EXAM QUESTIONS AND 
CORRECT DETAILED ANSWERS|AGRADE 
Which of the following best describes CRM? - ANSWER- a way of thinking and acting 
Which of the following is an important enabler of CRM? - ANSWER- recognizing that 
there are many customer touch points 
Which of the following is NOT a customer touch point? - ANSWER- none of the above - 
all are touch points 
Which of the following is a customer touch point? - ANSWER- telephone contact 
e-mail 
Web sites 
customer visits to ...
-
COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
- Exam (elaborations) • 6 pages • 2024
-
- $12.99
- + learn more
COB 204 Final EXAM QUESTIONS AND 
CORRECT DETAILED ANSWERS|AGRADE 
Which of the following best describes CRM? - ANSWER- a way of thinking and acting 
Which of the following is an important enabler of CRM? - ANSWER- recognizing that 
there are many customer touch points 
Which of the following is NOT a customer touch point? - ANSWER- none of the above - 
all are touch points 
Which of the following is a customer touch point? - ANSWER- telephone contact 
e-mail 
Web sites 
customer visits to ...
-
COB Bundled Exams with complete solution;Everything you need to pass COB is here
- Package deal • 11 items • 2023
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- $30.49
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COB Final Exam 2023 Questions and Answers Already Passed
COB 242 final exam 2023-2024 all possible questions and answers
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COB 487 Final Exam Fall 2023 Study Guide with complete solution
COB 204 Final Exam Study Guide 2023 Actual Questions and Answers Complete
COB 202 Final Exam 2023 All Po
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COB 204 Final UPDATED Exam Questions and CORRECT Answers
- Exam (elaborations) • 24 pages • 2024
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COB 204 Final UPDATED Exam Questions 
and CORRECT Answers 
Jan is deciding on ordering inventory for the next two months for her auto parts store. She is 
using historical sales data from previous years for this time period and projected demand 
from her industry trade group. Jan is making her decision primarily as a(n) 
________________ decision. 
A) structured 
B) unstructured 
C) personal 
D) irrational - CORRECT ANSWER- A
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