Chaa exam 2023 - Study guides, Class notes & Summaries

CHAA Exam 2023...

CHAA Exam 2023-2024 Questions and Answers 100% CorrectCHAA Exam 2023-2024 Questions and Answers 100% CorrectCHAA Exam 2023-2024 Questions and Answers 100% Correct Medicare Two-midnight rule - ANSWER-What is the CMS rule that states that an inpatient stay must cross two midnights to be paid for under Medicare part A? OIG - ANSWER-Which program is responsible for protecting the integrity of the Hospital and Human Services (HHS) program by detecting and preventing fraud? 7 - ANSWER-An ef...

CHAA - ANSWER-Certified Healthcare Access Associate NAHAM - ANSWER-The National Association of Healthcare Access Management AIDET - ANSWER-Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - ANSWER-occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback - ANSWER-Is the formal and informal process of obtaining and responding to patient complimen...

CHAA Exam 2023...

CHAA correct answersCertified Healthcare Access Associate NAHAM correct answersThe National Association of Healthcare Access Management AIDET correct answersAcknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback correct answersoccurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs

Internal and external correct answersPatient access service's customers are_____________________. External Customers correct answersis Vital to ensure a positive healthcare experience for patients. Demonstrating compassion correct answersis as significant (important) as competence in assuring that a clean & accurate claim is generated. All personnel providing services to patients and families correct answersare responsible for knowing, promoting, and assisting patients to exercise thei...

CHAA Exam 2023[100% correct answers & explanations] Scatter Diagram A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure A number assigne...

A financial counselor/Financial Assistance correct answersIn accordance with Section 501(r) regulations through the Affordable Care Act, a hospital must establish a written financial assistance policy and make it available to patients. Batch Processing correct answersExecution of a series of jobs in a computer program without manual intervention; it is used to help maximize the use of computer resources and stabilize response time by performing system-intensive work during hours when users ar...

Scatter Diagram - ANSWER-A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - ANSWER-a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart - ANSWER-A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure - ANSWER-A number assigned to an object...

Scatter Diagram - ANSWER-A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - ANSWER-a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart - ANSWER-A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure - ANSWER-A number assigned to an object...