Business leadership exam - Study guides, Class notes & Summaries

Business Leadership Exam Review The belief that one's own group is the center of everything, and that all others should be judged and evaluated by comparison to one's own group is known as __________: ethnocentrism An example of a normative theory of organizational behavior is that: Satisfying the goals of an organizations owners should take priority over satisfying the needs of its other members In communication, understanding is best understood to rest with the: Receiver ...

Business Leadership Exam Review The belief that one's own group is the center of everything, and that all others should be judged and evaluated by comparison to one's own group is known as __________: ethnocentrism An example of a normative theory of organizational behavior is that: Satisfying the goals of an organizations owners should take priority over satisfying the needs of its other members In communication, understanding is best understood to rest with the: Receiver ...

Business Leadership Exam Review prejudice display of negative irrational attitude towards women of minority (attitude) discrimination actively denies women/minority the full benefit of an organizational membership (actions) glass ceiling an invisible barrier limiting career advancement of women/minorities interdependence people/organizations/nations depending on each other globalization worldwide interdependence of resources, products, and business competition mana...

Business Leadership Exam Review Levels of Managers 1. Top Managers 2. Middle Managers 3. Project Managers 4. Team Leaders/Supervisors Top Manager guide the preformance of an organization as a whole Middle Manager oversee the work of large departments project manager coordinate complex projects with task deadlines Team Leader/Supervisor supervise non-managerial workers, report to middle managers Types of Managers 1. Line Managers 2. Staff Managers 3. Functiona...

Business Leadership Exam Review Top Managers Responsible for the overall performance of an organization. Examples include President, CEO, and VP. Middle Managers In charge of relatively large departments or divisions within an organization. Examples include Regional or Plant Manager. First-Line Managers Responsible for leading a small work group of non-managers. Examples include Supervisor or Team Leader. Unity of Command Principle stating that each person should receive orde...

Manager - a person who supports, activates and is responsible for the work of others Leader - a person who inspires others to work hard to accomplish important tasks Emotional Intelligence - ability to monitor one's own and other people's emotions and to use emotional information to guide thinking and behaviour Synergy - when the team can accomplish more together than the sum of its parts Consensus - a generally accepted opinion or decision among a group of people Social Loafing - the te...

Business Leadership Exam Review What is management? The process of dealing with or controlling things or people. What are the levels of management? Top Managers, Middle Managers and First Line Managers What is the management process? Managers achieve high performance for their organizations by best utilizing its human and material resources. Functions of a manager Planning Organizing Leading and Controlling What is planning? The process of setting objectives and...

Business Leadership Exam Review Performance criteria and the new economy - Part of globalization meaning that the world is more connected than ever, with resources, products, and businesses being linked on a global scale. - Organizations are expected to do well in various areas, including being ethical, socially responsible, innovative, and developing their employees, not just focusing on traditional measures like profit. - High-performance leadership is crucial in this environment. Lead...