Busi 2003 1 - Study guides, Class notes & Summaries

BUSI-2003C-1/BUSI-2003-1-Operations 1. Which of the following statements concerning service guarantees is false? 2. A major drawback of a line process is the jumbled flow, which reduces the throughput and efficiency. 3. Process selection choices a"ect all parts of the firm and thus involve all functional areas along with general management. 4. The Knee-Hugger Jeans Company makes designer jeans in six colors under a make-to-stock approach. In response to a new fashion craze, customers have e...

BUSI 2003 Week 4 Quiz 1. Which of the following statements concerning the Malcolm Baldrige award is true? 2. Reliability refers to: 3. The measures of quality used in manufacturing processes can be readily transferred to service operations. 4. Customer and Market Focus contribute most of the points of the Baldrige criteria. 5. Service quality is based on the gap between and . 6. Which of the following matches between quality gurus and the guru's philosophy is incorrect? 7. Little's...

BUSI 2003C- BUSI 2003-Operations BUSI_2003_Week6_Exam 100 out of 100 points   1. Throughput time, process flow rate, capacity, and average amount of inventory in the system are some of the key metrics of a manufacturing process. 2. The concept of mistake-proofing was first developed in the 1960s by Shigeo Shingo. It was called: 3. Which of the following is not a reason for quality improvement failure? 4. Little's Law in a manufacturing process relates to: 5. A bank has an average of 10 ...

BUSI 2003 WK 2 QUIZ • Question 1 0 out of 2 points Process selection choices affect all parts of the firm and thus involve all functional areas along with general management. Selected Answer: False Correct Answer: True Answer Feedback: (pp. 79, see last paragraph of section 4.8). • Question 2 0 out of 2 points Make-to-stock (MTS) and make-to-order (MTO) process choices each offer relative advantages and disadvantages. Which of the following statements concerning MTS and MTO is tr...

BUSI 2003 WEEK 1 QUIZ - QUESTION AND ANSWERS

BUSI 2003 FINAL EXAM – QUESTION AND ANSWERS • Question 1 4 out of 4 points Throughput time, process flow rate, capacity, and average amount of inventory in the system are some of the key metrics of a manufacturing process. Selected Answer: True Correct Answer: True Answer Feedback: (pp. 109, Little law is: I = T X R or average inventory = average throughput rate X average flow rate). • Question 2 4 out of 4 points The concept of mistake-proofing was first ...

BUSI 2003 WK 2 QUIZ • Question 1 0 out of 2 points Process selection choices affect all parts of the firm and thus involve all functional areas along with general management. Selected Answer: False Correct Answer: True Answer Feedback: (pp. 79, see last paragraph of section 4.8). • Question

BUSI 2003 WK 2 QUIZ • Question 1 0 out of 2 points Process selection choices affect all parts of the firm and thus involve all functional areas along with general management. Selected Answer: False Correct Answer: True Answer Feedback: (pp. 79, see last paragraph of section 4.8). • Question 2 0 out of 2 points Make-to-stock (MTS) and make-to-order (MTO) process choices each offer relative advantages and disadvantages. Which of the following statements concerning MTS and MTO ...

BUSI 2003 WK 2 QUIZ • Question 1 0 out of 2 points Process selection choices affect all parts of the firm and thus involve all functional areas along with general management. Selected Answer: False Correct Answer: True Answer Feedback: (pp. 79, see last paragraph of section 4.8). • Question 2 0 out of 2 points Make-to-stock (MTS) and make-to-order (MTO) process choices each offer relative advantages and disadvantages. Which of the following statements concerning MTS and MTO ...

BUSI 2003 WK 2 QUIZQuestion 1 0 out of 2 points Process selection choices affect all parts of the firm and thus involve all functional areas along with general management. Selected Answer: False Correct Answer: True Answer Feedback: (pp. 79, see last paragraph of section 4.8). • Question 2 0 out of 2 points Make-to-stock (MTS) and make-to-order (MTO) process choices each offer relative advantages and disadvantages. Which of the following statements concerning MTS and MTO is tru...