Automated attendant - Study guides, Class notes & Summaries

Flight attendant Study Guide Latest Update Rated A+ AF-A(A) Flight Attendant Position ‐ assigned to the forward section of the aircraft. ABP Able Bodied Person, a passenger that will assist the FA with various duties in the event of an emergency. AED Automated External Defibrillator— designed to treat passengers who are experiencing sudden cardiac arrest. ATC Air Traffic Control AFT The rear portion of the aircraft Air Cargo Air cargo is any mail, freight or express moving by air Aircr...

ABS - ANSWER Automated Briefing System AC - ANSWER Aircraft ADA - ANSWER Americans with Disabilities Act AE - ANSWER American Eagle AED - ANSWER Automated External Defibrilator AFT - ANSWER Rearward AFT FA - ANSWER Rearward Flight Attendant AS - ANSWER Alaska Airlines, Operated by SkyWest Airlines ASAP - ANSWER Aviation Safety Action Program ATC - ANSWER Air Traffic Control BCK - ANSWER Biohazard Cleaning Kit CDK - ANSWER Communicable Diseases Kit FAPM - ANSWE...

Frontier Airlines Training Latest Version 100% Correct A/C Aircraft AAP Aft Attendant Panel ACM Additional Crew Member ACP Area Call Panel AED Automated External Defibrillator AIP Attendant Indication Panel APU Auxiliary Power Unit ASAP Aviation Safety Action Program AFT The back of the aircraft (toward the tail) Agent An employee who handles the ground phases of the flight Air Speed The velocity of the aircraft Altimeter Gauge that measures the height of a...

Toll free numbers Allows customer to offer toll-free access to callers call triggers an inquiry from the local telephone switch to a large database which translates the number into the actual 10 digit number so the call can be routed and completed Automated attendant A virtual switchboard operator that directs incoming callers to appropriate extension Automatic call distribution A process of distributing numerous incoming calls to a specific group of terminals callers are greeted by an aut...

A Alpha ABP Able-Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation. AED Automated External Defibrillator AFT The rear or toward the rear of the aircraft Aircraft The vehicle used to travel through the air. Aircraft Left The left side of the airplane from the seated, passenger position, facing forward. Air Marshall An armed federal law enforcement officer traveling aboard a flight as an anonymous passenger for the purpose of extra security...

Genesys PureConnect - Administering the CIC System with Complete SolutionsGenesys PureConnect - Administering the CIC System with Complete SolutionsGenesys PureConnect - Administering the CIC System with Complete Solutions Customer Interaction Center (CIC) - ANSWER-a pre-integrated application suite used to manage all business communications on one platform. PBX - ANSWER-CIC replaces traditional ___s, and it not only handles incoming and outbound calls intelligently, it also handles chats, e...

SkyWest Flight Attendant Training 100% Accurat ABS - ANSWER Automated Briefing System AC - ANSWER Aircraft ADA - ANSWER Americans with Disabilities Act AE - ANSWER American Eagle AED - ANSWER Automated External Defibrilator AFT - ANSWER Rearward AFT FA - ANSWER Rearward Flight Attendant AS - ANSWER Alaska Airlines, Operated by SkyWest Airlines ASAP - ANSWER Aviation Safety Action Program ATC - ANSWER Air Traffic Control BCK - ANSWER Biohazard Cleaning Kit CDK - ...

Spirit Airlines Terminology & Abbreviations 100% Correct AAP Located at the aft left hand passenger door and provides additional controls for cabin systems ABA A passenger of sound mental and physical capacity able to assist crew members during an emergency A/C Aircraft A/C L(R) Aircraft left (or right) . The side of the aircraft when standing inside the aircraft looking towards the front ACARS Aircraft Communications Addressing and Reporting Systems. ACARS is a digital data ...

SkyWest Study Guide Questions and Answers 100% Pass The sun travels _________ to ___________. East to West What does AM stand for? ante meridian (meridian means noon or midday) What does PM stand for? Post Meridian What is 1:00pm in military time? 1300 (Thirteen-Hundred) What is 12:45am in military time? 2445 (Twenty-Four Forty-Five) What is 8:52pm military time? 2052 (Twenty Fifty-Two) Atlanta, Georgia is in what time zone? Eastern If it is 1400 in Portland, Oregon, w...

SkyWest Study Guide Questions and Answers 100% Pass The sun travels _________ to ___________. East to West What does AM stand for? ante meridian (meridian means noon or midday) What does PM stand for? Post Meridian What is 1:00pm in military time? 1300 (Thirteen-Hundred) What is 12:45am in military time? 2445 (Twenty-Four Forty-Five) What is 8:52pm military time? 2052 (Twenty Fifty-Two) Atlanta, Georgia is in what time zone? Eastern If it is 1400 in Portland, Oregon, w...