NURSING345 (BIO56)
West Virgina University
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TEST BANK Operations Management,14th Edition by William Stevenson Chapters 1 - 19
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ChapterJ 
 01J 
 IntroductionJ 
 Student: 
toJ 
 OperationsJ 
 Management 
1. OperationsJmanagersJareJresponsibleJforJassessingJconsumerJwantsJandJneedsJandJsellingJandJpr 
 omotingJtheJorganization'sJgoodsJorJservices. 
True False 
2. Often,JtheJcollectiveJsuccessJorJfailureJofJcompanies'JoperationsJfunctionsJwillJimpactJtheJabilit 
 yJofJaJnationJtoJcompeteJwithJotherJnations. 
True False 
3. CompaniesJareJeitherJproducingJgoodsJorJdeliveringJservices.JThisJmeansJthatJonlyJoneJofJtheJ ...
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