Business Communication Essentials 6th Edition by Bovee
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Exam (elaborations) Business Communication Essentials 6th Edition by Bovee
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Exam (elaborations) Business Communication Essentials 6th Edition by Bovee 
 
1.) To be effective, business messages should . 
A) generate a specific response from a specific audience 
B) adopt an informal tone 
C) use abstract words that lend themselves to interpretation 
D) not make arguments or recommendations 
E) never contain opinions 
Answer: A 
Explanation: A) To make your communication efforts as effective as possible, you should clarify 
expectations and responsibilities. Craft messag...
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