WGU C954 KNOWLEDGE CENTER
Western Governors University
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WGU C954 KNOWLEDGE CENTER(Opens a new Window) Information Technology Management -
- Exam (elaborations) • 5 pages • 2024
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WGU C954 KNOWLEDGE CENTER(Opens a new Window) Information Technology Management - 
 
critical success factor (CSF) 
Crucial steps companies perform to achieve their goals and objectives and implement their strategies. 
support value activities 
Found along the top of the value chain and includes business processes, such as firm infrastructure, human resource management, technology development, and procurement that support the primary value activities 
SWOT analysis 
Strengths, Weakness, Opportu...
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