TECHNICAL GSCM 326 (TECHNICAL GSCM-326)
Devry University
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9e Chapter 13 Test Bank
- Exam (elaborations) • 18 pages • 2021
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MULTIPLE CHOICE 
1. Which of the following points of the Deming’s 14 points discusses about creating and publishing to all 
employees a statement of the aims and purposes of the company or other organization, and the 
management demonstrating constantly their commitment to this statement? 
a. Point 7 
b. Point 14 
c. Point 1 
d. Point 12 
ANS: C DIF: Difficulty: Easy NAT: BUSPROG: Analytic 
TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge 
2. Point 7 of Deming’s 14...
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