IFSM 201 WEEK 4 (IFSM 201 WEEK 4)
University Of Maryland - Baltimore
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IFSM 201 WEEK 1 QUIZ -WEEK 6 QUIZ and IFSM 201 Basics of Databases Module Quiz Questions and Answers Complete Solution.
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IFSM 201 WEEK 1 QUIZ
IFSM 201 Quiz Week 2 quiz
IFSM 201 Quiz Week 3 quiz
IFSM 201 Quiz Week 4 quiz
.IFSM 201 Quiz Week 5 quiz
IFSM 201 Quiz Week 6 quiz
IFSM 201 Basics of Databases Module Quiz
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IFSM 201 WEEK 4 QUIZ_IFSM 201 Quiz Week 4: University Of Maryland
- Exam (elaborations) • 6 pages • 2021
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Quiz 
Question 1 (0.25 points) 
 
Which of the following would NOT be considered a primary application supported by CRM. 
Question 1 options: 
	Acquisition of new customers. 
	Retention of current customers. 
	Management of customers' accounts. 
	Management of customer-to-customer relationships. 
Question 2 (0.25 points) 
 
In this diagram of traditional CRM, what seems to be missing? 
 
Alternate text: Green circle in middle with no label; 3 other circles pointing to the center labele...
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