PSYC 323

In these class notes, they will state, demonstrate how workplace discrimination undermines organizational effectiveness, explain how stereotypes function in corporate settings, describe how key biographical characteristics are relevant to OB, Explain how other differentiating characteristics factor into OB, Demonstrate the relevance of intellectual and physical abilities to OB, and lastly Describe how organizations manage diversity effectively.

In these notes, I will talk about the contrast between the three components of an attitude, Summarize the relationship between attitudes and behavior, compare the major job attitudes, identify the two approaches for measuring job satisfaction, summarize the main cause of job satisfaction, and lastly identify four employee responses to job dissatisfaction

Chapter 4 - Emotions and Moods These notes will talk about differentiating between emotions and moods, identify the sources of emotions and moods, show the impact emotional labor has on employees, describe affective events theory, describe emotional intelligence, identify strategies for emotion regulation, and lastly apply concepts about emotions and moods to specific OB issues.

This document provides the discussion questions that you can print and write for this class. I have given examples of how to answer.

Chapter 1 - What is organizational behavior? I talk about the definition of organizational behavior, the value of the systematic study of OB, identify the major behavioral science disciplines that contribute to OB, Demonstrate why few absolutes apply to OB, identify managers' challenges and opportunities in applying OB concepts, compare the three levels of analysis, and lastly describe the critical employability skills gained from studying OB that is applicable to other majors and careers.