BUSI 109
University Of The Pacific
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CHAPTER 12—LEADERSHIP AND FOLLOWERSHIP
- Exam (elaborations) • 22 pages • 2022
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1. According to John Kotter, leadership (in contrast to management) entails: 
a. planning and budgeting 
b. organizing and staffing 
c. problem solving 
d. setting a direction for the organization 
ANS: D PTS: 1 DIF: Easy REF: p. 193 
OBJ: 1 NAT: AACSB Reflective Thinking | Leadership Principles 
TOP: Leadership versus Management MSC: BLOOMS Level I Knowledge 
2. Kotter suggests that leadership and management: 
a. consist of very similar activities 
b. involve the alignment of people to the over...
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CHAPTER 9—WORK TEAMS AND GROUPS
- Exam (elaborations) • 20 pages • 2022
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1. Work teams place a strong emphasis on: 
a. shared leadership 
b. mutual accountability 
c. products that require collective work 
d. individual accountability 
ANS: A PTS: 1 DIF: Moderate REF: p. 143 
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics 
TOP: Groups and Work Teams MSC: BLOOMS Level I Knowledge 
2. A group is a collection of two or more persons with common interests or objectives, whereas a work 
team: 
a. consists of two or more persons who are loosely tied together, yet ea...
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