Test Bank for Medical Assisting, Administrative & Clinical Competencies, 9th Edition by Blesi (All Chapters included)
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Medical Assisting, Administrative & Clinical 9e
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Medical Assisting, Administrative & Clinical 9e
Complete Test Bank for Medical Assisting, Administrative & Clinical Competencies, 9th Edition by Michelle Blesi ; ISBN13: 9780357502815....(Full Chapters included and organized in reverse order from Chapter 58 to 1)...1 The Medical Assistant, Health Care Team, and Medical Environment
2 Professiona...
Medical Assisting, Administrative &
Clinical Competencies, 9th Edition
by Michelle Blesi
Complete Chapters Test Bank
are included (Ch 1 to 58)
** Immediate Download
** Swift Response
** All Chapters included
,Table of Contents are given below
1 The Medical Assistant, Health Care Team, and Medical Environment
2 Professionalism
3 Legal and Ethical Issues
4 Applying Communication Skills
5 Medical Terminology
6 Anatomic Descriptors and Fundamental Body Structure
7 The Nervous System
8 The Senses
9 The Integumentary System
10 The Skeletal System
11 The Muscular System
12 The Respiratory System
13 The Circulatory System
14 The Immune System
15 The Digestive System
16 The Urinary System
17 The Endocrine System
18 The Reproductive System
19 Telephone Communications
20 Written Communications
21 The Office Environment, Computers, and Equipment
22 Scheduling Appointments and Receiving Patients
23 The Medical Record, Documentation, and Filing
24 Health Insurance
25 Procedural and Diagnostic Coding
26 Patient Accounts
27 Preparing Insurance Claims and Posting Insurance Payments
28 Patient Billing, Posting Patient Payments, and Collecting Fees
29 Banking Procedures
30 Accounts Payable and Accounting Procedures
31 Infection Control and Medical Asepsis
32 The Medical History and Patient Screening
33 Body Measurements and Vital Signs
34 Preparing for Examinations
35 The Physical Exam
36 Specialty Examinations and Procedures
37 OB/GYN Examinations
38 Pediatric Examinations
39 Geriatrics
40 Mental Health
41 The Physician's Office Laboratory
42 Specimen Collection and Processing
43 Blood Specimen Collection
44 Diagnostic Testing
45 Cardiology Procedures
46 Radiology Procedures
47 Preparing for Surgery
48 Assisting with Minor Surgery
49 Pharmacology Fundamentals
50 Measurement Systems, Basic Mathematics, and Dosage Calculations
51 Administering Oral and Noninjectable Medications
52 Administering Injections and Immunizations
53 Emergencies in the Medical Office and the Community
54 First Aid for Accidents and Injuries
55 Rehabilitation
56 Nutrition, Exercise, and Healthy Living
57 Practicum and the Job Search
58 Managing the Office
,The test bank is organized in reverse order, with the last chapter displayed first, to ensure that all
chapters are included in this document. (Complete Chapters included Ch58-1)
58 Managing the Office
1. Which of the following responsibilities is the practice manager most likely to carry out in coordination with providers?
a. training new employees
b. creating and enforcing work schedules
c. conducting staff meetings
d. interviewing, hiring, disciplining, and terminating employees
ANSWER: d
POINTS: 1
DIFFICULTY: medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: KB58.11 - Describe the office manager’s responsibility to providers.
KB58.4 - Describe the office manager’s role in interviewing and hiring
DATE CREATED: 11/11/2020 6:01 PM
DATE MODIFIED: 7/7/2021 2:32 AM
2. The office policy manual is least likely to cover which of the following topics?
a. prescription refills
b. budget development practices
c. infection control
d. expected performance
ANSWER: b
POINTS: 1
DIFFICULTY: medium
REFERENCES: Table 58-3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: KB58.6 - Describe the components of an office policy manual and office procedure manual
DATE CREATED: 11/11/2020 6:01 PM
DATE MODIFIED: 11/11/2020 6:01 PM
3. In regard to HIPAA, what does PHI stand for?
a. protected health information
b. public health institution
c. private health indicia
d. personal handling instructions
ANSWER: a
POINTS: 1
DIFFICULTY: medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics
CAAHEP: X.C.3 - Identify components of the Health Insurance Portability &
Accountability Act (HIPAA)
Page 1
, Name: Class: Date:
58 Managing the Office
DATE CREATED: 11/11/2020 6:01 PM
DATE MODIFIED: 11/11/2020 6:01 PM
4. Documentation requirements and directions for opening and closing an office are found in the:
a. office policy manual.
b. employee handbook.
c. office procedure manual.
d. Material Safety Data Sheets.
ANSWER: c
POINTS: 1
DIFFICULTY: medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: KB58.6 - Describe the components of an office policy manual and office procedure manual
DATE CREATED: 11/11/2020 6:01 PM
DATE MODIFIED: 7/7/2021 3:44 AM
5. When should the office manager address the various office manuals with employees?
a. during the annual employee reviews
b. while interviewing them for the job
c. during their orientation
d. only when they violate one of the office rules
ANSWER: c
POINTS: 1
DIFFICULTY: medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: KB58.4 - Describe the office manager’s role in interviewing and hiring
DATE CREATED: 11/11/2020 6:01 PM
DATE MODIFIED: 7/7/2021 3:47 AM
6. The policy manual is typically updated:
a. annually.
b. every few years.
c. every few months.
d. only when a major policy change is required.
ANSWER: a
POINTS: 1
DIFFICULTY: medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: KB58.12 - List general facility responsibilities of an office manager.
DATE CREATED: 11/11/2020 6:01 PM
Page 2
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