BOP TEST EXAM 2024.2025 WITH GUARANTEED ACCURATE ANSWERS |VERIFIED
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Cours
BOP
Établissement
BOP
Controlling the situation - ACCURATE ANSWERS 1 - intervene
2 - take responsibility
3 - get both sides of the story
Sizing up situation - ACCURATE ANSWERS Listen to what inmates are saying, identify things out of place
Communicating attention while you listen - ACCURATE ANSWERS 1 - maintai...
BOP TEST EXAM 2024.2025
BOP TEST EXAM 2024.2025 WITH GUARANTEED ACCURATE ANSWERS |VERIFIED
Controlling the situation - ACCURATE ANSWERS✔✔ 1 - intervene
2 - take responsibility
3 - get both sides of the story
Sizing up situation - ACCURATE ANSWERS✔✔ Listen to what
inmates are saying, identify things out of place
Communicating attention while you listen - ACCURATE
ANSWERS✔✔ 1 - maintain eye contact
2 - attentive posture, positioning, and body language (lean forward,
avoid distracting gestures, be aware of facial expressions)
3- follow the speaker verbally
4 - use silence effectively (let yourself be quiet, let the speaker be quiet)
,Responding - ACCURATE ANSWERS✔✔ 1 - paraphrasing
2 - reflecting
Paraphrasing - ACCURATE ANSWERS✔✔ 1 - determine the basic
message
2 - rephrase the key content
Reflecting - ACCURATE ANSWERS✔✔ 1 - identify basic feelings
2 - capture the specific mood and feeling in words and reflect them back
to the speaker
Conditions which lead to hostage situation - ACCURATE
ANSWERS✔✔ 1 - crime in progress
2 - riot or mob action
3 - inmate grievances
4 - individual action
Four ways of neutralizing a hostage situation - ACCURATE
ANSWERS✔✔ 1 - negotiations
2 - planned assault
3 - use of chemical agents
4 - marksman fire
,Hostage survival strategies - ACCURATE ANSWERS✔✔ 1 - accept
role as a hostage (calm situation, have no authority, no heroics, it's
reality)
2 - prepare for an extended hostage incident (don't expect immediate
resolution, keep strength up during crisis, rest)
3 - get as comfortable as possible and remove signs of your office
4 - do not increase the stress level (30-60 minute most critical, do not
argue or act to make worse, make situation calm)
5 - limit conversation with hostage takers
6 - escape attempts (do not attempt unless certain)
7 - emergency plans (prepare for tactical team, consider last chance
escape plans)
8 - pay attention to details
9 - good listener
10 - stay in plain view
11 - develop a positive relationship with hostage takers (present yourself
as a person)
12 - retain personal control (don't appear weak)
13 - resist rape
14 - follow hostage takers instructions with reasonable delay
15 - avoid certain discussions
16 - remember details
17 - give credibility to negotiator
18 - do not negotiate
19 tactical intervention (remain still, fall to the floor)
, Hostage debriefing (immediately after) - ACCURATE ANSWERS✔✔
Cst performs psy assessment and reorientation session
Medical screening
SIS may be present
Hostage debriefing (36-48 hours) - ACCURATE ANSWERS✔✔
Discuss experiences, deal with stress, aftercare plan)
Hostage debriefing (seven weeks later) - ACCURATE ANSWERS✔✔
Lesson learned plan
Prepare family - ACCURATE ANSWERS✔✔ 1 - let them know it could
happen
2 - discuss bop policy
3 - let them know authorities will be working for safe release
4 - explain they will be notified
5 - inform family where cst will set up
Probing for information - ACCURATE ANSWERS✔✔ 1 - Identify the
subjects or feelings that need to be explored
2 - use open-ended questions and statement
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