AWMA Exam 2 Questions with Correct Answers
Of the following practical dimensions of emotional intelligence, which is the most complex and difficult to attain?
A)Regulation of adviser and/or client emotions
B)Integration of emotional intelligence into thinking
C)Perception and differentiation ...
AWMA Exam 2 Questions with Correct Answers Of the following practical dimensions of emotional intelligence, which is the most complex and difficult to attain? A)Regulation of adviser and/or client emotions B)Integration of emotional intelligence into thinking C)Perception and differentiation between emotions D)Understanding and explanation of the emotions - Answer -A) Individuals who score highly on the main dimensions of EI are able to perceive and differentiate between emotions, integrate this information into thinking, accurately understand and explain the emotions, and regulate their own and other's emotions, all while anticipating and managing their responses to other's emotional displays. The ability to perform well in one dimension is dependent upon one's abilities in the other dimensions, with emotional perception being the least complex and emotional regulation being the most complex. Mod 1 Warning signs of possible elder abuse of a client include A)having solid powers of attorney. B) having dementia. C) sudden happiness with a new friend. D) someone isolating the client from family and friends. - Answer -D) A planner should be savvy to the following warning signs of elder abuse: signs of dementia and/or confusion with questionable or no powers of attorne y granted; someone isolating the client from family and friends; and irritability and/or depression. Dementia can be present without the client being a victim of fraud; this still requires family or planner intervention. Mod 1 Which one of the following i s most correct concerning high net worth client discussions about finances with their children? A) Most millennials express that the best time to introduce children to the financial adviser is under age 12. B) About 60% of high net worth clients have not yet talked to their children about their wealth. C) Most high net worth individuals do not plan to ever talk to their children about their wealth. D) Most baby boomers say it does not matter when children are introduced to a financial adviser. - Answer -A) A Northern Trust survey found that 26% of wealthy individuals have not yet talked to their children about wealth and some (not most) do not plan to ever do so. A Spectrem study shows that 54% of millennials say that under age 12 is the best age to introduc e a financial planner. Considering the average of all demographic categories, and that of baby boomers, the ages 18 to 25 group was found to be the ideal time to introduce a financial adviser. Mod 1 Which one of the following is most important in establis hing trust with a client? A) Being associated with a good financial company B)Having a pleasant manner C)Demonstrating professional knowledge D)Being genuine and following best practices - Answer -D) Being genuine and following best practices are two of th e most important factors in establishing trust with a client. Mod 1 Which one of the following is a question that a wealth adviser could best pose to clients when starting a conversation about family matters? A)Do you exclude family members from learning about or participating in decisions related to the family's business or wealth? B)Do you fight when the family communicates about wealth matters? C)Are there any major transitions that are important? D)What steps has the family taken to ensure that family members are financially fluent and well positioned to serve as responsible stewards of wealth? - Answer -D) When starting a discourse with a wealthy client, the questions about family matters should be open -ended and not leading clients to answer a certain way. Mod 1 Which one of the following is a regulation that allows members to put a temporary hold on disbursements from an elder account if elder abuse is suspected? A)Elder Justice Initiative B) FI NRA Rule 4512 C) FINRA Rule 2165 D) Senior Safe Act - Answer -C) FINRA Rule 2165 goes beyond the Senior Safe Act in not only detecting financial abuse, but allowing an adviser to put a temporary hold (up to 25 days) on disbursements from an elder account (o ver 65) if financial abuse is suspected to be present or commencing. FINRA Rule 4512 requires financial advisers to make a "reasonable effort" to collect the name of a "trusted contact person." The Elder Justice Initiative supports and coordinates the Depa rtment of Justice's enforcement and programmatic efforts to combat elder abuse, neglect, and financial fraud and scams. Mod 1 When the personal circumstances of a client change, to which wealth management step does the investment professional return? A)Data gathering and goal establishment B)Analyzing and evaluating the client's financial status C)Monitoring financial planning recommendations D)Implementing financial planning recommendations - Answer -A) In Step 2 of the wealth adviser financial planning p rocess, advisers discover client goals and gather financial data about the client. If there is a major event in the client's life, then planners should come back to this goal -setting, data -gathering step. Mod 1 Compared to those planners working alone, ad visers working with a team generally have A)more assets under management but less revenue. B)more assets under management and more revenue. C) fewer assets under management but more revenue. D)fewer assets under management and less revenue. - Answer -B) Te amwork is a bonus for advisers, who, when compared to sole practitioners, generally have deeper client relationships, generate more assets and revenue, have lower attrition, and have a higher fee -based ratio. Mod 1 When working in a team at a financial in stitution, which one of the following is something an adviser would likely not do? A)Implement client recommendations B)Refer problems to another team member C)Collaborate with a customized team of specialists D)Develop and retain lasting client relationships - Answer -B) At a financial institution, advisers may need to develop and retain lasting client relationships, collaborate with a customized team of specialists, resolve problems, and implement client recomm endations. Mod 1 Some high net worth clients are generally very concerned about the economy, so advisers should A)advise clients to ignore economic conditions. B)be concerned that those clients are concentrating on short -term and not long -term goals. C)refer those clients to an economic specialist. D)change a client's investment policy statement based on current economic conditions. - Answer -B) High net worth investors are very concerned with the state of the economy, which can make them want to change in vestments often. This puts an undue emphasis on short -term goals, leaving behind the long -term goals established by their adviser. However, the wealthy desire economic advice from their adviser, including advice on how they will meet their goals under part icular economic conditions. The investment policy statement can keep a client focused on long -term goals and not short -term economic conditions. Mod 1
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