Notes de cours
Quality Management for Organizational Excellence:Introduction to Total Quality David L. Goetsch Stanley Davis
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Quality Management for Organizational Excellence:Introduction to Total Quality David L. Goetsch Stanley Davis Table of Contents P E A R S O N C U S T O M L I B R A R Y I 1. The Total Quality A pproach to Quality Management: Achieving Organizational Excellence 1 2. Quality and Global Competitiveness...
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