Test Bank for Organizational Behavior: Emerging Knowledge. Global Reality 9e 9th Edition by Steven McShane and Mary Von Glinow.
ISBN-13: 9552
Full Chapters test bank PDF
1. INTRODUCTION
Chapter 1 Introduction to the Field of Organizational Behavior
2. INDIVIDUAL BEHAVIOR AND PROCESSES
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CHAPTER 01 – 9e
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1) A key feature of organizations is that their members have a defined and agreed upon
collective sense of purpose.
⊚ true
⊚ false
2) One key feature of organizations is that they are collective entities.
⊚ true
⊚ false
3) The open systems view emphasizes that organizations survive by adapting to changes in
the external environment.
⊚ true
⊚ false
4) Stakeholders of an organization are shareholders, customers, suppliers, governments, and
any other groups that affect or are affected by the company’s objectives and actions.
⊚ true
⊚ false
5) Organizational efficiency is considered the ultimate dependent variable in the study of
organizational behavior.
⊚ true
⊚ false
6) Systematic research investigation produces evidence-based management, which involves
making decisions and taking actions based on this research evidence.
⊚ true
⊚ false
Version 1 1
,7) Most organizational events may be studied from all three levels of analysis: individual,
team, and organization.
⊚ true
⊚ false
8) Inclusive organizations value diversity as an important resource.
⊚ true
⊚ false
9) Deep-level diversity can be seen in an individual’s beliefs, values, and attitudes.
⊚ true
⊚ false
10) To improve work-life integration through “boundary setting,” some companies prohibit
work-related communication after the regular workday.
⊚ true
⊚ false
11) According to the MARS model of individual behavior and performance, employee
performance will remain high even if one of the four factors is low in a given situation.
⊚ true
⊚ false
12) Intensity refers to the fact that motivation is goal-directed, not random.
⊚ true
⊚ false
13) How clearly employees understand their job duties is a function of their abilities.
Version 1 2
, ⊚ true
⊚ false
14) An employee creates unnecessary conflicts with his coworkers at his workplace. This is
an example of organizational citizenship behavior.
⊚ true
⊚ false
15) Presenteeism occurs when employees show up for work when ill or occupied by personal
problems.
⊚ true
⊚ false
MULTIPLE CHOICE - Choose the one alternative that best completes the statement or
answers the question.
16) Which of the following statements is true about organizational behavior?
A) OB researchers systematically study various topics at a single level rather than at
multiple levels.
B) It studies a company’s internal workings and is not concerned with the external
environment.
C) It does not include the study of collective entities.
D) It is less effective in studying people who interact in highly organized fashion.
E) It includes team, individual, and organizational level analyses.
17) Which of these statements is true about the field of organizational behavior?
Version 1 3
, A) It examines how individuals and teams in organizations relate to one another and to
their counterparts in other organizations.
B) OB researchers systematically study various topics at one level of analysis rather
than at multiple levels.
C) Information technology has almost no effect on organizational behavior.
D) The field of organizational behavior relies exclusively on ideas generated within the
field by organizational behavior scholars.
E) The origins of organizational behavior are traced mainly to the field of economics.
18) In the field of organizational behavior, organizations are described as
A) entities, which are considered a legal grouping of people and systems.
B) for profit businesses with more than 50 employees.
C) social entities with a publicly stated set of formal goals.
D) groups of people with independent, profit-centered motives and objectives.
E) groups of people who work interdependently toward some purpose.
19) Organizational behavior knowledge
A) originates mainly from models developed in chemistry and other natural sciences.
B) accurately predicts how anyone will behave in any situation.
C) is more appropriate for people who work in computer science than in marketing.
D) helps us to understand, predict, and influence the behaviors of others in
organizational settings.
E) is important only for the managers of an organization.
20) Which of the following statements is true of organizational behavior knowledge?
Version 1 4
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