Wgu c846 itil - Study guides, Class notes & Summaries

Strategy life cycle Correct Answer: This is considered the core of the life cycle management process Core Service Correct Answer: A service that produces the basic outcome of the customers desire Customer Correct Answer: Someone who buys good or services Enabling service Correct Answer: A service needed to deliver a core service Enhancing service Correct Answer: A service that is added to the core to make it more attractive IT Service Correct Answer: A service carried out by...

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

C846 Flash Cards from Ucertify, WGU C846 ITIL, Business of ITdependent on - correct answer Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - correct answer Who developed ITIL? Strategy - correct answer Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - correct answer A service that delivers the basic outcomes desired by one or mor...

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

WGU C846 ITIL 4 Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. Value - correct answer The perceived benefits, usefulness, or importance of something. Customer - correct answer Defines the requirements for services. User - correct answer A person who uses the service. Sponsor - correct answer Authorizes budgets for services. Supplier - correct answer External partner who provides servic...

dependent on - -Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - -Who developed ITIL? Strategy - -Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - -A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Customer - -Someone who buys goods or services. The customer of an IT...

WGU C846 ITIL Questions and answers latest update 2024

C846 Flash Cards from U certify, WGU C846 ITIL, Business of IT C846 Exam Questions 2024. dependent on - correct answer Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - correct answer Who developed ITIL? Strategy - correct answer Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - correct answer A service that delivers the basic o...

WGU C846 ITILITIL - correct answer Information Technology Infrastructure Library 5 Phases of ITIL Life cycle - correct answer Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective - correct answer To transform Service Management into a ...

WGU C846 ITIL QUESTIONS AND ANSWERS