Itil 4 foundation sample - Study guides, Class notes & Summaries

ITIL 4 Foundation Sample Paper 2 UPDATED ACTUAL Exam Questions and CORRECT Answers 1) What is the effect of increased automation on the 'service desk' practice? A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - CORRECT ANSWER- A. Correct. "...

WGU C846 - ITIL 4 Foundation Sample Paper.*What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ability to focus on customer experienc...

ITIL 4 Foundation Sample Questions and Answers Complete

WGU C846 - ITIL 4 Foundation Sample Paper Question and answers 100% correct 2023/2024 *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. G...

WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024. *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ab...

What is the effect of increased automation on the 'service desk' practice? A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams A. Correct. Greater ability to focus on customer experience when personal contact is needed. Which term describes the functionalit...

WGU C846 - ITIL 4 Foundation Sample Paper, Exam Review Questions and answers, VERIFIED. What is the effect of increased automation on the 'service desk' practice? A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams A. Correct. Greater ability to...

WGU C846 - ITIL 4 Foundation Sample Paper, Questions and answers, 100% Accurate. VERIFIED. What is the effect of increased automation on the 'service desk' practice? A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams A. Correct. Greater ability...

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...