Itil 4 exam - Study guides, Class notes & Summaries

ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk i...

ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A possi...

ITIL 4 Exam Questions & Answers 2024/2025 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A pos...

ITIL 4 EXAM EXAM STUDY MATERIALS QUESTION AND ANSWERS (VERIFIED ANSWERS) 2024

ITIL 4 Exam Study Questions

ITIL 4 Exam 1

ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS Service Management - correct answer A set of specialized organizational capabilities for enabling value for customers in the form of services Service Management - correct answer A set of specialized organizational capabilities for enabling value for customers in the form of services Output - correct answer Tangible or intangible deliverable of an activity Outcome - correct answer Result for a stakeholder produced by one or more outputs. ...

ITIL 4 EXAM TEST

ITIL 4 Exam 2024/2025 With complete solutions latest update

ITIL 4 Exam Questions & Answers 2024/2025 Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services Output - ANSWERSTangible or intangible deliverable of an activity Outcome - ANSWERSResult for a stakeholder produced by one or more outputs. Cost - ANSWERSAmount or money sp...