Itil wgu c846 - Study guides, Class notes & Summaries

WGU C846 - ITIL 4 Foundation Sample Paper.*What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ability to focus on customer experienc...

WGU C846 ITIL Question and answers already passed 2023/2024ITIL - correct answer Information Technology Infrastructure Library 5 Phases of ITIL Life cycle - correct answer Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective - correct ...

WGU C846 - ITIL 4 Foundation Sample Paper Question and answers 100% correct 2023/2024 *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. G...

WGU C846 ITIL 117 QUESTIONS WITH COMPLETE SOLUTION RECENT UPDATE . GUARANTEED A+ BEST DEFINED BEST GRADED.docx

WGU C846 ITILITIL - correct answer Information Technology Infrastructure Library 5 Phases of ITIL Life cycle - correct answer Service Strategy Service Design Service Transition Service Organization CSI (Continual Service Improvement) 4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) Service Strategy Objective - correct answer To transform Service Management into a ...

WGU C846 Actual preparation test exam with Thorough and Correct Answers Updated 2024/2025 Problem Management - correct answer Contribution of this practice to the design and transition activity is in providing information that helps to improve testing and knowledge transfer Incident Management - correct answer Contribution of this practice to the design and transition activity ensures that these incidents are resolved in a timely and controlled manner Release Management - correct answer...

WGU C846 ITIL 117 QUESTIONS WITH COMPLETE SOLUTION RECENT UPDATED 2024. GUARANTEED A+ BEST DEFINED BEST GRADED

ITIL WGU C846|UPDATED&VERIFIED|100% SOLVED|GUARANTEED SUCCESS

WGU C846 ITIL Question and answers 2023/2024 verified to passStrategy life cycle - correct answer This is considered the core of the life cycle management process Core Service - correct answer A service that produces the basic outcome of the customers desire Customer - correct answer Someone who buys good or services Enabling service - correct answer A service needed to deliver a core service Enhancing service - correct answer A service that is added to the core to make it more attra...