Itil practice exam - Study guides, Class notes & Summaries
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ITIL 4 Exam Practice Questions And 100% Correct Answers
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ITIL 4 Exam Practice Questions And 100% Correct Answers...
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ITIL 4 Exam Questions and correct answers 100% graded A+ 2023
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ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk 
A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possi...
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ITIL 4 Foundation Practice Exam with Rationale Question and answers correctly solved 2023/2024
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ITIL 4 Foundation Practice Exam with Rationale Question and answers correctly solved 2023/2024Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - correct answer A. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident managem...
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ITIL 4 Foundation Practice Exam Questions with Complete Answers
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ITIL 4 Foundation Practice Exam Questions with Complete Answers
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ITIL 4 Foundation level / ITIL 4 Foundation level A+ Exam Preps/ Study guide_ Updated 2022-2023.
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ITIL 4 Foundations Exam Solution Guide (2022 updated)
ITIL 4 Foundation Certification exam prep/ ITIL 4 Foundation Practice Exam with Rationale.
ITIL 4 Foundation Certification Exam Answered/Rationale.
ITIL 4 Foundation Complete Exam Review Guide.
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ITIL FOUNDATION 4 - PRACTICE EXAM 2024
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ITIL FOUNDATION 4 - PRACTICE EXAM 2024 
 
 
What is the effect of increased automation on the 'service desk' practice? - correct answer Greater ability to focus on customer experience when personal contact is needed 
 
Which term describes the functionality offered by a service? - correct answer Utility 
 
Which is the purpose of the 'monitoring and event management' practice? - correct answer To systematically observe services and service components, and record and report selected changes o...
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Package deal for ITIL 4 (Information Technology Infrastructure Library) Exams Questions And 100% Correct Answers
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ITIL 4 Exam Questions And 100% Correct Answers
ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed
ITIL 4 Foundation Complete Questions And Answers |Verified
ITIL 4 Foundations Exam Questions And Answers Solved 100% Correct!
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ITIL 4 Foundations Practice Exam Questions and Answers
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ITIL 4 Foundations Practice Exam Questions and Answers
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PeopleCert ITIL Foundation Certification Exam Questions & Answers 2024/2025
- Exam (elaborations) • 5 pages • 2024
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PeopleCert ITIL Foundation Certification Exam Questions & Answers 2024/2025 
 
 
Start your Preparation for PeopleCert ITIL Foundation and become PeopleCert ITIL Foundation certified with ProcessE. Here you get online practice tests prepared and approved by PeopleCert certified experts based on their own certification exam experience. Here, you also get the detailed and regularly updated syllabus for PeopleCert ITIL Foundation. 
PeopleCert ITIL Foundation practice tests provided by the ProcessE ...
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ITIL 4 Foundation Practice Certification Exam Questions with Latest Update
- Exam (elaborations) • 12 pages • 2024
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ITIL 4 Foundation Practice Certification Exam Questions with Latest Update
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