Itil 4 foundations - Study guides, Class notes & Summaries
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ITIL 4 Foundational Certification Exam Questions with Correct Verified Answers, Already Passed! (Complete & Accurate)
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ITIL 4 Foundational Certification Exam Questions with Correct Verified Answers, Already Passed! (Complete & Accurate)ITIL 4 Foundational Certification Exam Questions with Correct Verified Answers, Already Passed! (Complete & Accurate)ITIL 4 Foundational Certification Exam Questions with Correct Verified Answers, Already Passed! (Complete & Accurate)ITIL 4 Foundational Certification Exam Questions with Correct Verified Answers, Already Passed! (Complete & Accurate)ITIL 4 Foundational Certificatio...
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ITIL 4 Foundation D336 WGU Questions And Answers Latest Update
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ITIL 4 Foundation D336 WGU Questions And Answers Latest Update
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ITIL 4 Foundation Exam Questions And Answers 100% Pass
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ITIL 4 Foundation Exam Questions And Answers 100% Pass
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ITIL 4 Foundation Sample Paper 2 UPDATED ACTUAL Exam Questions and CORRECT Answers
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ITIL 4 Foundation Sample Paper 2 
UPDATED ACTUAL Exam Questions and 
CORRECT Answers 
1) What is the effect of increased automation on the 'service desk' practice? 
A. Greater ability to focus on customer experience when personal contact is needed 
B. Decrease in self-service incident logging and resolution 
C. Increased ability to focus on fixing technology instead of supporting people 
D. Elimination of the need to escalate incidents to support teams - CORRECT ANSWER- 
A. Correct. "...
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ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed
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ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed
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ITIL 4 Foundation Part Exam |Questions with 100% Correct Answers
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) Which practice is responsible for moving components to live environments? 
A. Change control 
B. Release management 
C. IT asset management 
D. Deployment management - D. Correct. "The purpose of the deployment 
management practice is to move new or changed hardware, software, documentation, 
processes, or any other component to live environments." Ref 5.3.1 
Which practice includes the classification and ownership of queries and requests from 
users? 
A. Service desk 
B. Incident management...
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ITIL 4 Foundation Exam Questions & Answers 2024/2025
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ITIL 4 Foundation Exam Questions & Answers 2024/2025 
 
 
governance - ANSWERSthe means by which an organization is directed and controlled 
 
service management - ANSWERSA set of specialized organizational capabilities for providing value to customers in the form of services 
 
value - ANSWERSthe perceived benefits, usefulness, and importance of something 
 
Who determines the perceived value? - ANSWERSthe RECIPIENT 
 
value is objective - ANSWERSFalse 
 
organization - ANSWERSa person or a gro...
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ITIL 4 Foundation Practice Exam Questions with Correct Answers
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ITIL 4 Foundation Practice Exam Questions with Correct Answers
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ITIL 4 Foundation Practice Exam Questions with Correct Answers
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ITIL 4 Foundation Practice Exam Questions with Correct Answers
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
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