Ramexam22 - Study guides, Class notes & Summaries

RAMEXAM22 - Ram Expert Exam Basic Job Rating Questions with Verified Solutions What is the correct procedure for checking the transmission fluid level in a Ram vehicle? To check the transmission fluid level, warm up the engine, shift through all gears, then check the fluid level using the dipstick with the engine running and the transmission in park or neutral. How often should the Ram vehicle’s air filter be replaced? The air filter should be replaced every 15,000 to 30,000 mi...

On the Ram Brand website, the Augmented Reality tool slides the view to show the vehicle and the vehicle equipped with an available _____. CORRECT ANSWER upfit package For the vehicle you've selected, which of the following statements is true if the Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross Combination Weight Rating (GCWR)? CORRECT ANSWER It's overloaded, and a more capable model should be selected The _____ type of hitch features a ball platform that is p...

EXAM: RAMEXAM22 RAM - BASIC JOB RATING EXAM WITH SOLUTIONS What percent of light/medium duty tow vehicles and trailers on the road today exceed at least one of the manufactures' weight ratings? CORRECT ANS-50% What are the benefits of a job rating a customer's Ram vehicle? CORRECT ANS-Increases vehicle longevity and safety, improves ownership experience, and increases repeat and referral business

RAMEXAM22 - Ram Expert Exam Premium Ram Delivery Latest Version Already Passed Which on of the following is NOT something customers typically need help with during delivery? Operating the AM/FM radio As part of a premium follow-up, how soon should you contact a customer after they've taken delivery of their new vehicle? 24 hours Which step of the Sales Process is usually the best time to help a customer enroll and get started with connected services and ownership benefits? Vehic...

EXAM: RAMEXAM22 - Ram Expert Exam Truck Foundations PT 2 with Solutions The Surrond View Camera System provides _____ visibility on HD trucks. CORRECT ANS360-degree The Ram 3500 HD's Class V hitch/receiver supports up to _____ pounds in hitch capacity and 2,300 pounds in tongue weight. CORRECT ANS-23,000

What tow vehicles weight value can change depending on circumstances? - GVW and GCW What is the major benefits of using the Job Rating worksheet with every RAM customer who plans to haul or tow? - Eliminates the guesswork about recommending the right vehicle What is the formula for calculating curb weight from the manufacturer and tire labels on the RAM vehicle of interest? - GVWR - Payload = Curb Weight What are the benefits of a job rating a customer's Ram vehicle? - Increases vehicle lo...

EXAM: RAMEXAM22 - RAM EXPERT EXAM WORKING WITH UPFITTERS What upfit(s) do farmers and landscapers most often prefer for their large variety of payloads? CORRECT ANS-Dump body and stake body The three most common upfit body types are _____. CORRECT ANS-service, flatbed/platform and dump

EXAM: RAMEXAM22 RAM - Fundamental Towing Exam 100% Solved What questions are key to finding out what your customer plans to tow? CORRECT ANSSpecific Class I hitches can tow trailers with a weight rating up to? CORRECT ANS-2000 lbs What tool slides to show you the vehicle and the vehicle equipped with an available upfit package? CORRECT ANS-Augmented Realit