Prtm - Study guides, Class notes & Summaries

Clemson PRTM Edge Objective Exam Study Guide with complete solution 2023

"I go above and beyond to exceed guest expectations": Would best describe which Disney 4 Key? - Courtesy Municipal organizations are most likely to be found in which sector? - Public Organization Q was formed by a special charter and is owned by share holders who have limited liability. Organization Q is most likely from the __________ sector. - Commercial/Private for Profit According to the article, "Welcome to the Experience Economy", what key experience-design principle, "Must driv...

When the information you have about a candidate on one variable affects the rating on another in a positive direction. - halo/pitchfork When the interviewer rates most candidates in the middle of an evaluation form. - central tendency When comments made by the applicant at the beginning of the interview disproportionately sway the interviewers scoring - primacy/recency When candidates are compared to each other and not a rating form. - contrast effect When conducting a reference check, you...

Courtesy - "I go above and beyond to exceed guest expectations" best desrcibes this Disney key Public - Municipal organizations are found in this sector Commercial - Organization Q was formed by a special charter and is owned by shareholders who have limited liability. This is most likely from the ____ sector Theme - Key experience-design principle that "must drive all the design elements and staged events of the experience toward a unified story line that wholly captivates the customer ...

"I go above & beyond to exceed Guest expectations." would best describe which one of Disney's 4 keys. - Courtesy Municipal organizations are most likely to be found in which sector? - Public Organization Q was formed by a special charter and is owned by shareholders who have limited liability. Organization Q is most likely from the ___________________________ sector. - Commercial According to the article, "Welcome to the Experience Economy", what key experience-design principle "must...

Diversity in Recreation Participation refers to: the different kinds of activities an individual might engage in Leisure _______ is that portion of an individual's time that is not directly devoted to work or work-related responsibilities or to other obligated forms of maintenance or self-care. Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:15 Full screen Brainpower Read More Recreation _______ is human activities or experiences that ...

Safety - I practice safe behaviors in everything I do, I take action to always put safety first, I speak up to ensure the safety of others Courtesy - I project a positive image and energy, I am courteous and respectful to guests of all ages, I go above and beyond to exceed guest expectations Show - I stay in character and perform my role in the show, I ensure my area is show-ready at all times Efficiency - I perform my role efficiently so guests get the most out of their visit, I use my ti...

All stereotypes are positive. - False Assigning identical characteristics to any person in a group, regardless of actual variations among group members is known as... - stereotypes Ultimate attribution error is... - none of the choices are correct. Ernest Shackleton is a leader that is studied by groups, businesses and governments alike because of his leadership story that is about: - his ability to keep his crew alive for two years in Antartica, and get them all to safety The definition ...

All stereotypes are positive. - False Assigning identical characteristics to any person in a group, regardless of actual variations among group members is known as... - stereotypes Ultimate attribution error is... - none of the choices are correct. Ernest Shackleton is a leader that is studied by groups, businesses and governments alike because of his leadership story that is about: - his ability to keep his crew alive for two years in Antartica, and get them all to safety The definition ...