Cmdb - Study guides, Class notes & Summaries

What is the purpose of the CMDB? - Answer-The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? - Answer-It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardware and software) required to deliver a service. What are the two key tabl...

CIS Discovery Exam Preparation Questions and Answers 100% Verified!!CIS Discovery Exam Preparation Questions and Answers 100% Verified!!CIS Discovery Exam Preparation Questions and Answers 100% Verified!! What is the purpose of the CMDB? - ANSWER-To capture and catalog business assets, provide a clear picture of service management, better provide support. What is a CI? - ANSWER-An infrastructure component (hardware or software) required to deliver a service. What are the key tables in the...

What is the purpose of the CMDB? To capture and catalog business assets, provide a clear picture of service management, better provide support. What is a CI? An infrastructure component (hardware or software) required to deliver a service. What are the key tables in the CMDB? Configuration [cmdb_ci], CI Relationship [cmdb_rel_ci]. What is the logical model to show how CI's are related? Dependency View. What classes extend from [cmdb_ci]? Hardware [cmdb_ci_hardware], Application [cmdb_ci...

What is the purpose of the CMDB? To capture and catalog business assets, provide a clear picture of service management, better provide support. What is a CI? An infrastructure component (hardware or software) required to deliver a service. What are the key tables in the CMDB? Configuration [cmdb_ci], CI Relationship [cmdb_rel_ci]. What is the logical model to show how CI's are related? Dependency View. What classes extend from [cmdb_ci]? Hardware [cmdb_ci_hardware], Application [cmdb_ci...

ServiceNow Discovery Implementation Certification Exam Already Passed What is the purpose of the CMDB? The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardware and software) ...

CIS Comprehensive Exam Study Guide Questions with Answers 100% Accuracy What is the purpose of the CMDB? The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardware and software) r...

Discovery Source A field that denotes how a CI record was created in ServiceNow ServiceWatch (Discovery Source) Discovery Source field value for Service Mapping ServiceNow (Discovery Source) Discovery Source field value for Discovery application Most Recent Discovery Field that denotes when a CI was last discovered. Can be used for aging CI reports Correctness (CMDB Health) Duplicate: Multiple records for the same CI. Orphan: No relationships, or defined as an Orphan. Staleness: Aging CIs,...

ServiceNow provides what key IT services? - -IT -Security Operations -HR -Customer Service -Building Business Services ITSM inculudes? - -Incident Management -Problem Management -Change Management -Request Fulfillment -and rely heavily on Knowledge Management and CMDB What are the types of workshops for ITSM - -Roadmap Workshop -Process Workshops -Technical Workshops -Requirements Workshops Roadmap workshop summary - -Create an actionable roadmap that guide the transition to the ...

What does ITOM Standard include? Discovery & Service Mapping What does ITOM Professional include? ITOM Standard + Event Management + Operational Intelligence What does ITOM Enterprise include? ITOM Professional + Cloud Provisioning and Governance How does Service Mapping transform the CMDB? Service Mapping transforms the CMDB from an inventory to a service aware dependency map What business cases is Service Mapping trying to solve?

ServiceNow Discovery Implementation Certification Exam |261| with complete solution What is the purpose of the CMDB? ANS-The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? ANS-It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardwar...