Citrus College
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1. While the overall selection process is the responsibility of the HR 
department, line managers often make the final decision about hiring pe 
rsonnel into their unit. 
*a. True 
b. False 
2. The number of steps in the selection process and their sequence will 
vary, not only with the organization, but also with the type and level 
of jobs to be filled. 
*a. True 
b. False 
3. As more steps are generally required when filling positions external 
ly, companies often try to hire within and adver...
1. At TrueBlue, supervisors, peers, and subordinates all provide input 
into an employee's performance appraisal. TrueBlue uses a 360-degree ev 
aluation. 
*a. True 
b. False 
2. Most performance appraisals focus on long-term improvement, rather t 
han short-term achievements. 
a. True 
*b. False 
3. The two most common purposes of performance management programs are 
administrative and developmental. 
*a. True 
b. False 
4. The marketing department at TrueBlue is immense. The Senior Marketin 
...
1. If employees consistently achieve their productivity objectives, it 
might be a signal that training is needed. 
a. True 
*b. False 
2. Training is oriented toward broadening employees' individual skills 
for future responsibilities. 
a. True 
*b. False 
3. By far the greatest proportion of training is spent on rank-and-file 
employees and their supervisors. 
*a. True 
b. False 
4. The systematic approach to training involves needs assessment, progr 
am design, implementation, and evaluation...
1. If rates of pay are high, which creates a large applicant pool, then 
organizations may choose to raise their selection standards. 
*a. True 
b. False 
2. Strategic compensation is the term used for all the processes used t 
o determine the market rates to pay employees. 
a. True 
*b. False 
3. Raising selection standards and hiring better-qualified employees ca 
n reduce training costs. 
*a. True 
b. False 
4. LennoCorp has introduced a new recognition program in which employee 
s are public...
1. Historically, incentive plans have not been a major element of strat 
egic compensation management. 
a. True 
*b. False 
2. The performance threshold in incentive plans is the name given to th 
e amount awarded to an employer. 
a. True 
*b. False 
3. Incentive plans can create an organizational environment of shared c 
ommitment since individuals contribute to organizational success. 
*a. True 
b. False 
4. Meshing compensation and organizational objectives help employees as 
sume ownership o...
1. Benefits generally account for approximately 14 percent of payroll c 
osts. 
a. True 
*b. False 
2. It is worthwhile for employers to offer attractive benefit packages, 
because surveys show that employees who are satisfied with their benefi 
ts are more likely to be satisfied with their jobs. 
*a. True 
b. False 
3. Millennial employees are less likely to be concerned with having pen 
sions than Baby Boomers. 
*a. True 
b. False 
4. TynsCorp encourages its employees to eat properly and to ex...
1. Employee morale can be affected by accidents and illnesses attribute 
d to a workplace. 
*a. True 
b. False 
2. Ella works for the county government. She is covered by OSHA. 
*a. True 
b. False 
3. The Occupational Safety and Health Act (OSHA) covers all employers i 
n all states in the U.S. 
a. True 
*b. False 
4. The Occupational Safety and Health Administration (OSHA) can develop 
rules and standards only when petitioned by other agencies such as the 
National Institute for Occupational Sa...
1. An electrician applied for a job at an HVAC company. The company can 
refuse to hire him because of his union membership. 
a. True 
*b. False 
2. Employees at SignalCorp are holding a labor organizing drive. It is 
appropriate for supervisors to meet individually with members of their 
staff to learn their positions regarding the possibility of unionizing. 
a. True 
*b. False 
3. Union members who work at SignalCorp began wearing their union butto 
ns at work. Management can bar them from wea...
1. A multidomestic corporation is essentially a domestic firm that buil 
ds on its existing capabilities to penetrate overseas markets. 
a. True 
*b. False 
2. In some countries, night shifts are taboo. 
*a. True 
b. False 
3. LightWays is a U.S. firm that has subsidiaries that operate as fully 
autonomous units in other countries, making LightWays a multidomestic c 
orporation. 
*a. True 
b. False 
4. ChannelSystems would be considered a global corporation because it h 
as fully autonomous unit...
1. The primary principles that underlie a high-performance work system 
are egalitarianism and engagement, shared information and trust, knowle 
dge development, and performance-reward linkage. 
*a. True 
b. False 
2. The new management at ViviTech has convinced the staff that switchin 
g to a high-performance work system will allow the employees greater fl 
exibility and the ability to quickly switch to new assignments. Managem 
ent is stressing the criterion of being organized. 
*a. True 
b. F...