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Exam (elaborations)

MGSC 395 Exam 1 Questions With Solutions

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  • Course
  • MGSC 395
  • Institution
  • MGSC 395

MGSC 395 Exam 1 Questions With Solutions customization satisfying the unique needs of each customer by changing service/product designs variety handling a wide assortment of services/products efficiently volume flexibility accelerating the rate of production of services/products quickly to h...

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  • October 19, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MGSC 395
  • MGSC 395
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UpperClass
MGSC 395 Exam 1 Questions With Solutions

customization satisfying the unique needs of each customer by changing service/product

designs




variety handling a wide assortment of services/products efficiently




volume flexibility accelerating the rate of production of services/products quickly to

handle large fluctuations in demand




Service Processes intangible, perishable output. Output cannot be inventoried. High

customer contact. Short response time. Labor intensive. Quality cannot be easily measured.




Manufacturing Processes Physical, durable output. Output can be inventoried. Low

customer contact. Capital intensive. Quality can be easily measured.




Measures of Productivity Labor Productivity. Multi Factor Productivity




Break even analysis (Comparative analysis) compares processes by finding the volume at

which two different processes have equal total cost.

, MGSC 395 Exam 1 Questions With Solutions

Inventory Strategies Design to order (engineer to order), Make to order, assemble to order,

make to stock




Design to Order product does not currently exist, manufacture to meet unique customer

specification. (Custom homes, custom furniture, luxury yachts)




Make to order make products to customer specification in low volumes. (Custom clothing,

specialty foods, industrial equiptment)




Assemble to order producing wide variety of products from relatively few subassemblies'

components after the customer orders are received (Personal computers, automobiles, modular

furniture)




Make to stock holding items in stock for immediate delivery thereby minimizing customer

delivery times. (consumer electronics, clothing lines, packaged foods)




Strategies for Changing Process Process Re-Engineering, Process Improvement, Process

Analysis

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