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CPTD Question and answers verified to pass 2024/2025

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CPTD Question and answers verified to pass 2024/2025 CPTD: General Knowledge Management Methods used to curate content, tools, and resources for knowledge management − Evaluate the appropriate instructional and learning elements from various sources to support knowledge requirements in the ...

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  • September 14, 2024
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  • 2024/2025
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CPTD: General Knowledge Management
Methods used to curate content, tools, and resources for knowledge
management


− Evaluate the appropriate instructional and learning elements from various
sources to support knowledge requirements in the broader knowledge system.
− Assess learning content, both internal and external to the organization,
against the knowledge map to determine where there is appropriate
application.




Types of content to be curated


− Instructional content
− User-generated content
− Subject matter expert (SME) generated content
− Public domain content
− Third-party content




Effects of knowledge management


− Introduction and implementation of metrics
− Improved quality of information
− Information updates
− Cost and productivity benefits

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