MGT 300 Ball State University Terheide Exam 1 Ch.
1-4; Questions and Answers 100% Correct
Organization Correct answer-collections of people who work together and coordinate
their actions to achieve a wide variety of goals or desired future outcomes
4 pillars of management Correct answer-Plann...
MGT 300 Ball State University Terheide Exam 1 Ch. 1-4; Questions a nd Answers 100% C orrect Organization Correct answer -collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes 4 pillars of management Correct answer -Planning, Organizing, Leading, Controlling Organizational performance Correct answer -A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals. Efficiency Correct answer -A measure of how well or how productively resources are used to achieve a goal Effectiveness Correct answer -A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals. Organizing Correct answer -Structuring working relationships so organizational members interact and cooperate to achieve organizational goals MGT 300 Ball State University Terheide Exam 1 Ch. 1-4; Questions a nd Answers 100% C orrect Organizational Structure Correct answer -a formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve organizational goals Leading Correct answer -articulating a clear vision and energizing and enabling organizational members so they understand the part they play in achieving organizational goals Controlling Correct answer -Evaluating how well an organization is achieving its goals and taking action to maintain or improve performance Three types of managerial roles: Correct answer -Decisional Interpersonal Informational First -line managers Correct answer -Responsible for the daily supervision of non -
managerial employees middle managers Correct answer -Responsible for finding the best way to use resources to achieve organizational goals. Responsible for human and other resources Top managers Correct answer -Establish organizational goals MGT 300 Ball State University Terheide Exam 1 Ch. 1-4; Questions a nd Answers 100% C orrect Conceptual skills Correct answer -the ability to analyze and diagnose a situation and to distinguish between cause and effect Human skills Correct answer -The ability to understand, alter, lead, and control the behavior of other individuals and groups. Technical skills Correct answer -Job-specific skills required to perform a particular type of work or occupation at a high level. Core competency Correct answer -Specific set of departmental skills, abilities, knowledge and experience that allows one organization to outperform its competitors. (Skills for a competitive advantage) Restructuring Correct answer -Downsizing an organization by eliminating the jobs of large numbers of top, middle, and first -line managers and non -managerial employees Outsourcing Correct answer -Contracting with another company, usually in a low -cost country abroad, to perform a work activity the company previously performed itself Empowerment Correct answer -Giving employees more authority and responsibility over how they perform their work activities
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