Sophia Conflict Milestone 6Sophia Conflict Milestone 6
You passed this Milestone
16 questions were answered correctly.
3 questions were answered incorrectly.
1
Which of the following is another term for "stalemate" in conflict resolution?
•
Impasse
•
Polarization
•
Escalatio...
Sophia Conflict Milestone 6 You passed this Milestone 16 questions were answered correctly . 3 questions were answered incorrectly . 1 Which of the following is another term for "stalemate" in conflict resolution? • Impasse • Polarization • Escalation • Hardening of positions CONCEPT Dynamics and Functions of Conflict 2 Which of the following is an approach a conflict intervener can employ to help a reluctant party feel more comfortable participating in the resolution process? • Build the party’s sense of ownership over the conflict resolution process. • Explore the interest that staying in the conflict is meeting for the party. • All of the answer choices are correct. • Explain the features and benefits of the conflict resolution process. CONCEPT Creating Buy -In to a Conflict Resolution Process 3 The perception of "cause" and "consequence" for each party involved in a conflict may be __________. • hard to distinguish • blurred together • seen as different by each party • All of the answer choices are correct. CONCEPT Causes and Consequences 4 Which of the following describes a core assumption of any conflict resolution process? • The intervener should work to change the relationship between the parties. • The intervener should help the parties separate people and problems. • The intervener should meet with each party separately, and deliver messages back and forth. • The intervener should offer suggestions on how the parties could resolve the conflict. CONCEPT Selecting a Method or Crafting Your Own 5 Which of the following is mapped as part of the conflict analysis process? • Parties’ positions only • Parties’ beliefs only • Parties’ positions and interests only • Parties' positions, beliefs, and interests CONCEPT
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