BUSI 300 Quiz 2,BUSI 300 BUSINESS COMMUNICATIONS, Liberty University, Complete Answer, Secure bettergrades, Version-1
Exam (elaborations)
BUSI 300 Quiz 2,BUSI 300 BUSINESS COMMUNICATIONS, Liberty University, Complete Answer, Secure bettergrades, Version-1
125 views 0 purchase
Course
BUSI 300 Quiz 2,BUSI 300 BUSINESS COMMUNICATIONS, Liberty University, Complete Answer, Secure bettergrades, Version-1
Institution
NIT,IIM
BUSI 300 Quiz 2, Liberty University
Although the word "grant" is acceptable when talking about claims, its use in adjustment messages is discouraged.
For an order that cannot be filled quickly and precisely, companies must not send an acknowledgment message.
Which of the following is a guidelin...
BUSI 300 Quiz 2,BUSI 300 BUSINESS COMMUNICATIONS, Liberty University, Complete Answer, Secure bettergrades, Version-1
All documents for this subject (1)
Seller
Follow
bettergrades
Reviews received
Content preview
BUSI 300 Quiz 2, Liberty University
Although the word "grant" is acceptable when talking about claims, its use in adjustment messages is
discouraged.
ANSWER: true
For an order that cannot be filled quickly and precisely, companies must not send an acknowledgment
message.
ANSWER: false
Which of the following is a guideline you should follow when developing the reasons section of a bad-
news message?
ANSWER: read the section aloud to identify flaws in logic
While writing a good-news message, _____.
ANSWER: the main idea should be placed at the beginning
Which of the following is true of the reasons section of a bad-news message?
ANSWER: it should emphasize how the audience will benefit from the decision
Neutral-news messages are not likely to generate an emotional reaction from receivers.
ANSWER: true
Which of the following is a guideline for effective voice mail communication?
ANSWER: encourage callers to leave detailed messages
A form message is a document that indicates an order has been received and is being processed.
ANSWER: false
Which of the following is true of email?
ANSWER: it facilitates the fast, convenient flow of information among users at various locations
Issuing a one-line statement using "company policy" as the reason is considered to be adequate while
rejecting employee requests.
ANSWER: false
Identify a true statement about cellphone communication.
ANSWER: NOT***** cellphone communication dramatically deteriorates performance among
salesperson
Stuart is agitated by the political developments that took place in his country in the last couple of months
and decides to share his views. He posts his concerns online by filling a simple online form on his
browser. The visitors to his online journal can post comments. The technology used in this scenario is an
example of:
ANSWER: blogging
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller bettergrades. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
