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MAN3301 Exam 5 questions n answered graded A+
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MAN3301 Exam 5 questions n answered graded A+
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MAN3301 Exam 5 questions n answeredgraded A+
Which of the following HR activities should NOT be outsourced?
Creation of online employee manuals
Relocation programs for employees
Development of goals and strategies for improving workforce skills
Payroll administration - correct answer ✔✔Development of goals and strategies for improving workforce
skills
What is another name for administrative services performed by HR?
Record keeping
Value-added activities
Transactional activities
Busywork - correct answer ✔✔Transactional activities
What is the most important characteristic of an effective metric?
Ability to quantify
Ease in collecting supporting data
Ability to measure activity
Strategic alignmentFoutFF - correct answer ✔✔Strategic alignment
The sales function has been tasked with assembling a sales team whose mission will be to increase
revenue from major customers. What is the most useful help HR can provide?
, Identify optimal team candidates based on performance data
Provide state-of-the-art sales training for new team members
Provide information on best practices in individual incentive programs
Profile industry characteristics and trends for the new sales team - correct answer ✔✔Identify optimal
team candidates based on performance data
What is the FIRST step in locating a third-party vendor to handle an employee assistance program?
Analyze needs and define goals
Conduct on-site visits
Create an RFP
Contact potential vendors - correct answer ✔✔Analyze needs and define goals
In addition to providing administrative and operational services, what else must the 21st century HR
function do?
Design office layouts
Be located closer to the internal customer
Play a strategic role
Keep an eye on costs - correct answer ✔✔Play a strategic role
A generalist objects to taking the time to collect data on service contracts with employees. What would
you say to persuade the generalist to collect the data?
Collecting this data is organizational policy
It helps us see if we are spending our resources wisely
It shows management how we spend our time
If you don't document it, you didn't do it - correct answer ✔✔It helps us see if we are spending our
resources wisely
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