, TOP: The Components Of Communication BLO: Knowledge
8. Written Messages Might Be Conveyed Through A Brochure, A Blog Posting, A Web Page, Or A
CompanyNewsletter.
ANS: T PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion
TOP: The Components Of Communication BLO: Knowledge
9. Individual Experiences, Culture, And Personality Affect How You Filter A Stimulus.
ANS: T PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Audience
TOP: The Components Of Communication BLO: Knowledge
10. An Example Of Noise In The Communication System Is An Employee Who Is Too Busy To
Read AnImportant Email.
ANS: T PTS: 1 DIF: Easy OBJ: 1.2
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion TOP: Communication Barriers
BLO: Knowledge
11. When You Choose A Medium, You Are Deciding How You Will Decode The Message For
Transmission.
ANS: F PTS: 1 DIF: Easy OBJ: 1.3
NAT: AAC: Tier 1---Communication; Tier 2---Purpose
TOP: Communication Media Choices BLO: Knowledge
12. Email Is The Most Frequently Used Communication Medium But This Use Is Declining.
ANS: T PTS: 1 DIF: Easy OBJ: 1.3
NAT: AAC: Tier 1---Communication; Tier 2---Purpose
TOP: Communication Media Choices BLO: Knowledge
13. Lateral Communication Typically Involves Persuading Others Who Report To Us.
ANS: F PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Audience
TOP: The Components Of Communication BLO: Knowledge
14. If You Frown As Someone Speaks To You, You Are Providing The Sender With Feedback About The
Message.
ANS: T PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Purpose
TOP: The Components Of Communication BLO: Knowledge
15. Ideally, The Communication Process Is Incomplete Without Feedback.
, ANS: T PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion
TOP: The Components Of Communication BLO: Knowledge
16. Communication Flows In An Orderly, Linear Manner From One Stage To The Next.
ANS: F PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion
TOP: The Components Of Communication BLO: Knowledge
17. Cascading Communication Flows Upwards And Downwards From An Important Organizational
Leader.
ANS: F PTS: 1 DIF: Easy OBJ: 1.1
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion
TOP: The Components Of Communication BLO: Knowledge
18. Using Instant Messaging At Work May Annoy Some People, But Others Believe That It Saves Time.
ANS: T PTS: 1 DIF: Easy OBJ: 1.3
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion
TOP: Communication Media Choices BLO: Knowledge
19. You Have More Flexibility In Conveying Ideas To Others When You Use Oral Communication
Than WhenYou Use Written Communication.
ANS: T PTS: 1 DIF: Easy OBJ: 1.3
NAT: AAC: Tier 1---Communication; Tier 2---Conclusion
TOP: Communication Media Choices BLO: Knowledge
20. At Work, Your Personal Email Is Protected Free Speech, Thus Shielded From Lawsuits.
ANS: F PTS: 1 DIF: Easy OBJ: 1.4
NAT: AAC: Tier 1---Communication; Tier 2---Personal, Corporate, Legal, Ethical
ResponsibilitiesTOP: Potential Legal Consequences Of Communication BLO: Comprehension
21. Negative Comments About Your Company, Its Products, Or Suppliers Are Usually Acceptable If
Made InElectronic Forums Not Controlled By Your Employer.
ANS: F PTS: 1 DIF: Easy OBJ: 1.4
NAT: AAC: Tier 1---Communication; Tier 2---Personal, Corporate, Legal, Ethical
ResponsibilitiesTOP: Potential Legal Consequences Of Communication BLO: Comprehension
22. You Have Achieved Successful Communication When Your Audience Receives Your Written
Message,Whether Or Not It Is Read.
ANS: F PTS: 1 DIF: Easy OBJ: 1.1
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