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Professional Payroll Skills and Responsibilities Exam Study Guide Questions and Answers 100% Pass $11.49   Add to cart

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Professional Payroll Skills and Responsibilities Exam Study Guide Questions and Answers 100% Pass

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  • Payroll Administration
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  • Payroll Administration

Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 1/6 Professional Payroll Skills and Responsibilities Exam Study Guide Questions and Answers 100% Pass The payroll departments product should be - ANSWER-timely accurate include good customer service Customer Service is - A...

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  • November 19, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Payroll Administration
  • Payroll Administration
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SophiaBennett
Professional Payroll Skills and
Responsibilities Exam Study Guide
Questions and Answers 100% Pass

The payroll departments product should be - ANSWER✔✔-timely


accurate


include good customer service


Customer Service is - ANSWER✔✔-problem solving, soothing the irate, reassuring the

timid and even sometimes "pulling a rabbit out of a hat"


Five principles associated with optimum customer service in payroll - ANSWER✔✔--

reliability


-responsiveness


-assurance


-empathy


-tangibles


Reliability - ANSWER✔✔-the ability to provide what was promised dependably and

accurately

Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 1/6

, When a commitment to a process is made it should be - ANSWER✔✔-realistic and

attainable


Responsiveness - ANSWER✔✔-the willingness to help customers promptly


Assurance - ANSWER✔✔-knowledge and courtsey you show to your customers and

your ability to convey trust, competence and confidence


Empathy - ANSWER✔✔-the degree of caring and individual attention shown to your

customers


Tangibles - ANSWER✔✔-the physical facilities and equipment and your own, as well as

others, appearance


Compliance - ANSWER✔✔-acting in accordance with a direct request from another

person or group; requires coordination of regulations


Confidentiality - ANSWER✔✔-the act of holding information in confidence, not to be

released to unauthorized individuals


Employees' privacy rights are governed by - ANSWER✔✔-federal and state law and

company policy


Whistleblower Policy - ANSWER✔✔-are critical tools for protecting individuals who

report activities believed to be illegal, dishonest, unethical, or otherwise improper;

policy is committed to protecting employees who has made a protected disclosure

without retaliation from the employer

Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 2/6

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