OBHR 317 Midterm 1 Exam Questions With
Correct Answers
Organizational Behaviour (OB) - answer✔a field of study that looks at the impact that
individuals, groups, and structure have been on behaviour within organizations for the purpose
of applying such knowledge towards improving an organizations effectiveness
Organization - answer✔a continuously coordinated social unit, made up of a group of people
who work together on common goals on a relatively continuous basis
Building Blocks of OB - answer✔1. Psychology
2. Social Psychology
3. Sociology
4. Anthropology
5. Political Science
Systematic Study - answer✔looking at relationships, attempting to attribute causes and effects,
and basing our conclusions on scientific evidence
Evidence based management (EBM) - answer✔bases managerial decions on the best scientific
evidence
Intuition - answer✔a gut feeling, not necessarily supported by research
Contingency approach - answer✔an approach taken by OB that considers behaviour within the
context in which it occurs
"depends on the situation"
Organizational Commitment - answer✔the degree to which an employee identifies with the
organization and wishes to remain there
Affective commitment - answer✔the strength of an individuals emotional attachment,
identification with, and involvement in the organization
Challenges at an individual level - answer✔1. individual differences
2. job satisfaction
3. motivation
4. empowerment
5. behaving ethically
Challenges at a group level - answer✔1. working with others
2. workforce diversity
Challenges at an organizational level - answer✔1. stimulating innovation and change
2. use of temp workers
3. developing effective employees
4. positive work environment
5. work-life balance
6. responding to globalization
Perception - answer✔the process by which individuals select, organize, and interpret their
sensory impressions in order to give meaning to their environment
Factors influencing perception - answer✔1. the perceiver
2. the target
3. the context
Attribution Theory - answer✔when we observe what seems to be atypical behaviour by an
individual, we attempt to determine whether it is internally or externally caused
Distinctiveness - answer✔refers to whether an individual acts similarly across a wide variety of
situations
- high (seldom) -> external
- low (often) -> internal
Consensus - answer✔asks if everyone faced with a similar situation responds in the same way
- high (frequently) -> external
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