Mang 3778 Chapter 9 Exam Questions With
Correct Answers
Spotify collects data on whether you listened to the entire song, or just a few seconds of the
song, and the songs that preceded and followed your listening to a particular song. This is used
to develop your taste profile based on your listening habits. A & B ONLY - answer✔Spotify does
the following to develop a taste profile for each customer in its collaborative filtering algorithm
False - answer✔A business implements new enterprise systems frequently.
False - answer✔One reason for the Y2K problem was that businesses needed to include one
additional day for the year 2000
False - answer✔All enterprise systems use a common API for making modifications to the
system
True - answer✔The logic for the business process in a legacy system is typically the same as the
logic requested by the users
True - answer✔Custom IT systems are required for highly innovative business ventures
The correct answer is: a J shaped curve with few low ratings and many high ratings -
answer✔Customer ratings of products or movies follow ________________
True - answer✔An ES is customized for unique business processes used by a business. A new
update to the ES is rolled out a year later. The customization needs to be carefully checked and
fixed if changes are needed. This is an expensive process.
False - answer✔Enterprise systems for each department function within their functional silos.
Data transfer between systems is difficult.
False - answer✔The major problem in building a successful knowledge management system is
the lack of good tools for knowledge management.
Enterprise systems use a common enterprise-wide relational database, often containing many
tables. Payroll, cost accounting, budgeting, inventory, purchasing, sales, and every other
business function store their data in the common enterprise-wide database. When a business
process needs data, it retrieves it from the same database. As a result, the RDBMS becomes
very large. There are tens of thousands of tables in a typical enterprise system database.
The correct answer is: A, B, and C are true - answer✔The database used for enterprise systems
repository - answer✔The knowledge collected from employees is stored in a knowledge
________________
systems
, a database containing nuggets of knowledge, organized for easy retrieval
False - answer✔Washington State's community college ES implementation failed because of
data entry errors when transferring data to the new ES/ERP
False - answer✔When a business needs an enterprise system it builds the system from the
ground-up, in-house.
a. legal/regulatory conditions the impact a particular company
b. unique business process that provides a competitive advantage
c. a and b CORRECT ANSWER IS C - answer✔ES are customized due to
a. The vendor of the current ES has gone out of business
b. The business has a strategic partner who uses the new ES
c. The old ES is unsuitable for developing new apps, such as mobile apps
d. a, b, and c CORRECT ANSWER D - answer✔A business has used an ES for many years. The
reasons for a business switching from to another ES include _____________
vanilla - answer✔A business implements an ES provided by the vendor, without any changes.
This is called a ________________ implementation
False - answer✔Collaborative Filtering starts with skilled staff who filter from a vast array of
choices, and present a limited selection to customers.
chain - answer✔Supply
_______________
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