MANG 3778 Ch. 12 Exam Questions With
Correct Answers
Bit-coin is created (mined) by operating a complex software program which generates "keys".
These "keys" are stored in a _________ database. - answer✔block chain
Consider two scenarios. (i) All employees use business owned and managed laptops, with
security managed by the IT department. The business provides e-mail and file sharing tools for
document exchange. (ii) Many employees use personal devices (iPads, smartphones) to check
e-mail and exchange files using cloud services like GMail/Dropbox. In which scenario is the in-
house IT department more likely to be outsourced? - answer✔Scenario (ii)
Microsoft's Office 360 is an example of __________________ - answer✔SaaS
One feature of cloud computing is the ____________________. - answer✔ability to quickly
adjust the level of resource purchased from the cloud services provider.
Compare these options based on security. (i) Data is stored in a small business office and
backed up on tapes. (ii) Data is stored by a major SaaS provider in a Tier I data center. -
answer✔(ii) is more secure than (i)
Amazon's EC2 instances are an example of __________________. - answer✔Infrastructure as a
Service
In James Surowiecki's book, the Wisdom of Crowds, it is argued that high quality decisions can
be reached by crowds when certain conditions are met. These conditions include
_______________. - answer✔the members of the group make decisions independently.
the opinions of group members are aggregated without bias
A washing machine that texts you when the cycle is complete and a milk carton which can
monitor the amount of milk in the carton and link to your shopping list app are examples of
____________________ - answer✔None of the other choices
A programmer writes code in C. The code is converted to machine language that can run on a
windows laptop. This process is termed ________________. - answer✔compilation
Open source systems are distributed to users under a GPL. GPL stands for _________________
public license. - answer✔general
Open source code is free. However there are reasons a business may choose proprietary
systems over free open source. These include ___________. - answer✔-the employees of the
business are well versed in the proprietary system and have invested significant human capital
in learning to use the proprietary software
-There are many experts available to fix problems for well established proprietary systems.
-the proprietary system has a rich, user-friendly interface with many useful features for user
convenience
A business would prefer to use open source software in __________________. - answer✔back
end operations where few staff directly interact with the software
One problem with open source software is that open source programs are _____. -
answer✔less user friendly
The Quality of Service terms in an IT outsourcing contract specify the percentage of time that
the IT system should be available for use and defines an acceptable level as 99.999%. This is the
________________ of the system required by the contract. - answer✔uptime
One reason for a business to outsource IT is _________________________. -
answer✔increased costs of operating in-house IT.
When IT is outsourced, there are benefits when the _______________ gains economies of
scale. - answer✔IT services provider
The pitfalls of outsourcing IT are _________________. - answer✔-loss of in-house skills in
managing IT
-loss of valuable information regarding the cost of operating the IT system
-it can be expensive to switch providers at the end of the contract or if the provider fails during
the contract.
An RFID chip without a built in power source is called an ______. - answer✔passive RFID
A major focus of a/an/the _____________ is an immersive experience where the user gets
"inside" the environment. - answer✔CAVE
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