SHARING BATTERY TEST RESULTS ACTUAL QUESTIONS AND CORRECT ANSWERS.
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Course
DOEN
Institution
DOEN
Good or bad, each battery test result should be shared with the customer with options and supporting information. - correct answer TRUE
When making a professional recommendation regarding test results, which of the following should be included? - correct answ...
Good or bad, each battery test result should be shared with the customer with options and supporting
information. - correct answer TRUE
When making a professional recommendation regarding test results, which of the following should be
included? - correct answer ALL
Which of the talking points below should be addressed when sharing the test results with the customer?
- correct answer ALL
When communicating test results with customers, which of the following should NOT be done? - correct
answer FAIL TO MAKE A PROFFESSIONAL RECOMMENDATION
Transparency of sharing the results of a battery test will increase customer retention and loyalty. -
correct answer TRUE
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